Tom Lombardo
Tom Lombardo at Germain Toyota of Columbus

Tom Lombardo

Business Manager

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

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133 Reviews

Hi, my name is Tom Lombardo; Business Manager here at Germain Toyota of Columbus. I joined the Germain team in March of 2015 bringing with me sales experience from Harley Davidson and the Real Estate market. I believe in a pressure-free sales process and finding the best package to protect you and your family’s investment not only now but for your future purchases. I was Born and raised in Columbus, OH GO BUCKS! As you can tell one of my favorite things is the Ohio State Buckeyes as well as the fall season. I graduated from Pickerington Central, CSCC and Franklin University. In my free time, I enjoy spending time with family and friends. The most played songs on my playlist are anything by Tim McGraw and mostly anything else Country. I enjoy relaxing to these sounds in my favorite vacation spot which is any place with sunshine, beach and cold drinks. My favorite Toyota is the TRD PRO 4Runner, I like this vehicle so much I just had to purchase one in 2018. I'm always here to assist you.

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133 Reviews

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133 Reviews of Tom Lombardo

October 30, 2023

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Employee Rating

Easy to find. People very friendly and knowledgeable. Flexible on the price. Financing was quick and easy. We will recommend Germain to people we know looking More

by hdweltman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: We loved working with Righteous Bridges. Wondrrful!

Oct 30, 2023

Germain Toyota of Columbus responded

That's great news. Thanks for stopping by to let us know how pleased you were with the supportive dealership visit our team provided for you. We hope to do it again someday, but until then please enjoy safe and pleasant travels. Best Regards, D'Lacy Stith General Manager

March 05, 2023

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Kyle James was amazing! He was patient and went beyond the call of duty to find exactly what I was looking for-a new 2023 White Rav4 with black interior. He kept me in the More

by The Non-Red Car Lady
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kyle James

Mar 07, 2023

Germain Toyota of Columbus responded

Can't thank you enough for honoring us with this fantastic feedback on Kyle and your sales experience! Thank you for taking a moment to explain how satisfied you were with all the care and attention Kyle provided in order for you to get the exact vehicle you wanted. We wish you all the best in your upcoming travels in your new Toyota! Best Regards, D'Lacy Stith General Manager

July 01, 2022

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Kaleb was friendly, knowledgeable, not pushy, and went above and beyond to ensure my satisfaction. More

by Jschmitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kaleb Murray

Jul 11, 2022

Germain Toyota of Columbus responded

Hearing that you had an “outstanding” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Germain Toyota, we wish you many happy miles in your new car. We hope to work with you in the future. Best Regards, D'Lacy Stith General Manager

February 16, 2022

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Employee Rating

It was an exceptional experience . Thank you so much Gary and Tom! Service was amazing! More

by Rockin_robin19632000
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Romine

Feb 17, 2022

Germain Toyota of Columbus responded

We thank you for taking the time to share your overall satisfaction with Gary and Tom. Enjoy the road in your previously loved Lexus and please let us know if you need anything further. Best Regards, D'Lacy Stith General Manager

February 11, 2022

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Employee Rating

I was very pleased with Caleb Murre’s service. He helped me with my purchase of Toyota Camry and he was dealing with his boss for me to get me a good discount. More

by Lgobena
Customer Service
Price
Recommend Dealer
Yes

Other Employees Tagged: Kaleb Murray

Feb 14, 2022

Germain Toyota of Columbus responded

Your complete satisfaction is the focus of our team here at Germain Toyota. We are happy to know that Kaleb and our team were able to provide you with the level of service you deserve as a valued Germain customer. Best Regards, D'Lacy Stith General Manager

January 24, 2022

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Employee Rating

I couldn't be happier, walked away with a new to me truck today and could not be happier! More

by jenny.bartlett
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Romine

Jan 24, 2022

Germain Toyota of Columbus responded

Thanks, Jenny! We're glad to hear that you had a pleasant and accommodating experience with us, and we hope to work with you again in the future. Enjoy the road in your previously loved truck. Best Regards, D'Lacy Stith General Manager

Jan 24, 2022

jenny.bartlett responded

Love Love Love my New to Me Truck!! Gary (Salesman) and Tom (Financing) were both equally exceptional!

December 14, 2021

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Employee Rating

Service was good, the detail was clean and efficient. The finance was good and easy. More

by ajbsquared12
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Romine

Dec 16, 2021

Germain Toyota of Columbus responded

Congratulations on your new ride. We are happy to know your experience was a positive one. Best Regards, D'Lacy Stith General Manager

December 09, 2021

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Employee Rating

They were helpful and friendly. I will definitely recommend Toyota to friends and family. Thanks you for your business. More

by claudnest
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chaz Caldwell

Dec 10, 2021

Germain Toyota of Columbus responded

We appreciate your business and kind recommendation. Best Regards, D'Lacy Stith General Manager

Dec 10, 2021

claudnest responded

Thank you for your help getting me the best car.

November 17, 2021

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Employee Rating

Very helpful and enjoyed working with kaleb. He knew everything we wanted and more. I recommend him to anyone More

by dava7182
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Woody , Kaleb Murray

Nov 18, 2021

Germain Toyota of Columbus responded

We are thrilled to know that Kaleb took great care of you and assisted you in finding the perfect vehicle to meet your needs. Best Regards, D'Lacy Stith General Manager

November 11, 2021

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Employee Rating

I had an excellent experience at Germain Toyota of Columbus. I worked with Gary Romine in sales and Tom Lombardo in the business office. Gary was great about discussing the vehicle with me and giving More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Romine

Nov 12, 2021

Germain Toyota of Columbus responded

Thank you, Chirs. Your business and kind recommendation are greatly appreciated. We are overjoyed to know that you are completely satisfied and that Gary and Tom took great care of you. Please let us know if you need anything further. Best Regards, D'Lacy Stith General Manager

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