Tom Stancil
Tom Stancil at Ken Ganley Ford Norton
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Tom Stancil

Commercial Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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5.0
71 Reviews

I started in the car business as a 21 year old kid not knowing what I wanted to with my life and decided to sell cars during summer break. As I gained experience, I learned quickly that the best way to become successful in the car business is to help customers through the stressful process and make a friend. I take pride in having a loyal repeat and referral customer base that put their trust in me to treat them fairly while sharing a mutual respect. My customer service does not end at the sale, if anything that is where it begins. As a Commercial Manager I'm in and out of the store quite often visiting local businesses and offering our #1 line of commercial trucks and vans. So please, give me a call so we can set a time to get together.

Dealership Experience

19 yrs, 7 mos

Industry Experience

27 yrs, 10 mos

Specialties & Trainings

Master Certified Commercial Account Manager

Master Certified Retail Sales Consultant

View more specialties & trainings
5.0

71 Reviews

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71 Reviews of Tom Stancil

April 19, 2024

Dealership Rating
Employee Rating

It was a long day but bought a new truck lol the truck sales manager was helpful More

by Tlschaffer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman, Jack Leonhard

Apr 20, 2024

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

March 11, 2024

Dealership Rating
Employee Rating

Other than? One small problem with service. I have bought in several cars over the years and have had nothing but positive experiences. The problem I had wit More

by billstout235
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Scott Spath

Mar 12, 2024

Ken Ganley Ford Norton responded

Bill, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 24, 2024

Dealership Rating
Employee Rating

Awesome, Tom took the time to show my husband everything on the bronco. Answered all my husband's questions. Great place to buy a vehicle. More

by Nettiegirl50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Chapman

Feb 25, 2024

Ken Ganley Ford Norton responded

We are very happy to hear that Tom provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 03, 2024

Dealership Rating
Employee Rating

This was the easiest and best experience I have ever had when buying a car! Everyone at the dealership was amazing to work with! They were so kind and patient as we tried to find the perfect family vehicle! More

by Eeyore13!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2024

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Please don't hesitate to reach out if there's anything additional we can do for you.

January 13, 2024

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Employee Rating

Good dealership to deal with up front pricing and good quality sales team will definitely be going back next time I need a car! More

by Matthew Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 14, 2024

Ken Ganley Ford Norton responded

Matthew, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

December 27, 2023

Dealership Rating
Employee Rating

It is always fun to buy a new vehicle, Everyone at Ganley Ford was very friendly and knowledgeable. we had a great experience with our salesman Tom Stancil who lead us through this process. When we picked up More

by michael_laurie_wischt
Recommend Dealer
Yes
Dec 28, 2023

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tom and our team, and we look forward to working with you again.

June 24, 2023

Dealership Rating
Employee Rating

Very pleased with the whole process! We have used Ganley for years and appreciate how easy they make it!! More

by brian.sayre
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova, Brandon Taylor-Mitchell

Jun 25, 2023

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton, Brian, we look forward to having you as one of our valued customers for many more years to come!

Jun 27, 2023

Ken Ganley Ford Norton responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

June 17, 2023

Dealership Rating
Employee Rating

Joe the salesperson was great. Everyone from the sales manager to the service person I talked to was great had absolutely no issues with his dealership. More

by Clinton Hornik
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 19, 2023

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us, Clinton! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

April 29, 2023

Dealership Rating
Employee Rating

Great experience. Tom did a great job getting my maverick ordered and stayed on top of my truck cap order More

by JEFF.HARAMIS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 01, 2023

Ken Ganley Ford Norton responded

Jeff, we are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new Maverick, and we look forward to continuing to serve you in the future!

May 01, 2023

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 27, 2023

Dealership Rating
Employee Rating

Although I was not excited about paying over MSRP, Tom made the buying experience a pleasant one! More

by WD-MMI
Recommend Dealer
Yes
Apr 28, 2023

Ken Ganley Ford Norton responded

It's great to hear that Tom was able to help you find the perfect vehicle! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

May 01, 2023

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

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