Tom Wilkerson at Mungenast St. Louis Honda

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Wilkerson

My Review of Mungenast St. Louis Honda:
I purchased a 2006 Nissan Maxima for my wife at Mungenast. I worked with Tom Wilkerson on the purchase.
Tom was very helpful, and was easy to work with. I would recommend dealing with Tom, and the Mungenast.
Team with any vehicle purchase.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Wilkerson

My Review of Mungenast St. Louis Honda:
This was by far the easiest time we have had buying a car. Ever. Tom was super nice and he took great care of us! We will definitely come back when we are ready to buy another car.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Javier Terrazas, Tom Wilkerson

My Review of Mungenast St. Louis Honda:
As a first time car buyer, I enjoyed my experience working with Tom Wilkerson and Mungenast. I bought a 2007 Infiniti G35x and was very pleased with everything about the car. The buying process was a fun and exciting experience. My parents told me it was one of the easiest and best car buying experiences they have seen. I would strongly recommend Tom and the entire Mungenast auto family.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Javier Terrazas, Tom Wilkerson

My Review of Mungenast St. Louis Honda:
Tom was very straightforward in his sales approach. He took the time to search for what I was looking for in my price range. It was not a hard sell. Javier was very detailed in going over the cost figures, and didn't try to push any add ons. Everything was up front.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Javier Terrazas, Tom Wilkerson

My Review of Mungenast St. Louis Honda:
We received the highest treatment by the Mungenast staff once again! We just keep returning after already purchasing two vehicles from the Mungenast family. Every location that we have visited has the most professional and friendliest staff. The driving factor in our decision to stay with the Mungenast family is the after purchase treatment. We know that if we have a problem with our vehicle down the road it will be fixed in a timely manner with controlled costs in mind. Thanks to Tom Wilkerson, Tom Huber, and Ray!

Sincerely,

Steve and Cindy Rapp

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Gary Kinder, Tom Wilkerson

My Review of Mungenast St. Louis Honda:
The total package price was good. They were flexible in their negotiations. The overall experience was low pressure and I would reccomend the dealership to others.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Javier Terrazas, Tom Wilkerson

My Review of Mungenast St. Louis Honda:
Recently my husband’s Honda was totaled out by the insurance company so we had to find him a new car fast. He really like Honda’s so I began to shop online for about a week, looking as far as 150 miles away from home (St. Louis) for the best deal. We bought his last Honda local but the car was not worth what we paid and that dealership’s customer service was extremely poor. As I continued my search I found an incredible 09 Honda Accord that was located at Mungenast St. Louis Honda, so I called to ask some questions about the car. When I called the lady that answered the phone was very kind and upbeat and got me right to the sales guy Tom Wilkerson, Tom was very nice and funny he asked me a few questions and checked on the car I was interested in and asked me would l like to come out to see the car. Once I made it to the dealership everyone was just as friendly in person as they were over the phone, which was a surprise to me based off the experience I had with another car dealership. I did not know everything would go so smooth and so fast I went to test the car on Thursday and the next day on Friday my husband and I went in to see Javier Terrazas which was our finance guy (sweet as can be and funny) and 1 hours later Javier gave us our keys and we drove off the lot. We have had the car almost a week now everything is going well the people of Mungenast have called and emailed to check to see if we had any questions or need anything now that’s what I call good customer service. I am happy to say I do NOT have buyer’s remorse and I will be buying my next car from the Mungenast family. (These days customer service is the main thing that sets companies apart from their competition, you can offer me free soda, snacks, coffee and cappuccino all you want but if I feel like I wasn’t heard when spending my money you can count me out as being a repeat customer.) Mungenast can give some 101 classes on customer service. THANKS FOR AN AWESOME EXPERIENCE!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Wilkerson

My Review of Mungenast St. Louis Honda:
Working with Tom was a great experience. He showed me the cars I wanted to see had everything ready and waiting for me. I am very busy between work, School, and Family I have very little free time. They made it a wonderful buying experience and I would highly recommend them to any one looking to purchase a vehicle.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Wilkerson

My Review of Mungenast St. Louis Honda:
Tom was very helpful. I had been to several dealerships before Mungenast, and we had just stopped in as we were passing by. He was the only dealer who sat us down and found out what we wanted before showing us cars. Other dealers would just show us all SUVs no matter the price. He kept us in our price range and got us into a vehicle both my wife and I like. He was not an over the top pushy sales person, he was laid back and made sure we found what was right for us and not his commission.

When we need our next car we will go to Mungenast to make that purchase first. I would highly recommend them and I would seek out Tom when you go there.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Wilkerson

My Review of Mungenast St. Louis Honda:
Buying a car is not fun. Tom made it easy--he was direct and straight forward. I plan on recommending him to anyone who is thinking about buying a Honda, new or used. I hope the dealership itself is of similar standard and quality.

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