Tonia Brooks at Jack Maxton Chevrolet Inc

This was my first visit to Jack Maxson Chevrolet. We had to drive a few hours to get there, but I found a 2009 Toyota Highlander on Cars.com that I wanted to check out. I was also hoping to trade in my beloved 2001 Toyota Corolla (Lola). Tonia Brooks made contact with me by phone and email and I immediately appreciated her friendly, sincere approach. She even gave us a great lunch recommendation while we thought things over. I don't like pushy sales and was happy to see no one at Jack Maxton made me feel that pressure. I was very happy with the people, value for my trade and the overall deal on my new car. I would recommend this dealer to friends and family.

**My only critique would be that the car I ended purchasing did not look like it had been fully cleaned/detailed before they brought it out to show me. The outside was clean, but the inside still had crumbs/soda and dirt in several areas. I'm still finding small toys from the previous owner. I understand this is a used car, but it was "new" to me; having looked at other used cars, it didn't present as nice initially. However, this wasn't Tonia's fault and she had it cleaned a 2nd time for us before we left the dealer. Overall, Tonia and Jack Maxton Chevrolet turned a very dreaded situation into a pain free experience. I'm very happy with my Highlander...we named her Merida. (-:

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This was my 4th new car and 1 certified used car bought at Jack Maxton. I went looking at the new trucks with a load of groceries from the store. Tonia Brooks found me wandering around the new trucks looking at all the 4 door models I found her to be very friendly and personable. She was a new employee that is headed in the right direction.
She answered all my questions and if she didn't have an answer she knew where to get it. She helped me with the deal. And every one I had contact with at Jack Maxton was friendly and helpfull. I thought the deal that was worked out was a good one. And wasn't to sressfull in the negotiating process. Kudos for that! I love the new Z-71 4x4 Silverado. It's a pleasure to drive.

P.S. I love Friday Night Cruisin at Jack Maxton !

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