Tony Fruzia at AutoNation Volkswagen Park Cities

I came in for my last 30K check-up on my 2010 VW Jetta (lease). I had an appointment with Mike who was busy at the time I came in, but Tony jumped in to help, and pointed me in Reid's direction to do some test drives. Everyone was, as always, extremely friendly and helpful. I've never had such a great car leasing experience as I've had with this dealership. This is actually my third lease, and I will be a VW and AutoNation Park Cities VW customer for life. You don't feel pressured or hassled at all, but helped and welcomed, from the moment you pull into the service drive to the moment you have your new keys in hand. Grade A++ for the people I worked with and the dealership generally.

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I was very happy with service Tony Fruzia was very helpful and explained all my service detail to me everyone in the service depatment was very help and i will be doing all my services at this dealership.

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This review is a bit overdue, but I wanted to provide feedback. Tony Fruzia has been my service advisor for several years. Tony always provides outstanding communication and feedback. I highly value communication in all of my relationships. This past service was going to be an expensive one. Tony clearly explained everything to me in detail and why it needed to be done now. He also consulted with me about future services that will need to be performed on my vehicle so I could plan and budget accordingly. Tony is the reason that I continue to be a long time customer of Park Cities VW.

Sincerely,
Luis Garcia

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Tony took great care of me for my service and answered all of my inquiries I would like to thank him and the porters for helping me with everything

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my experience was very pleasant-able. My service adviser was very polite and helpful.. he worked with me and gave me the best possible advice for my needs... i am pleased to have worked with Tony.

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Tony is great! So helpful and nice. Also love the dealership. They have the best service and it also has improved over the past few years in terms of their responsiveness and efficiency.

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Tony Fruzia served us well as our service technitian with the recent repair done on my wife's 2007 VW Eos. I would recommend him and the dealership to anyone anytime anywhere.

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Tony has always been pleasant to work with. He is very personable and smiles to brighten your day. He is well informed and provides superb customer service.

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The service was good, but a little expensive. Very friendly and the car was ready earlier than anticipated. I would recommend this service man and dealership.

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I visited AutoNation VW today to purchase a few parts for my Rabbit and get some help with a couple issues my car is having. I was a bit nervous to take in my beat-up salvage, but was very pleasantly surprised to find every employee I encountered to be friendly, professional, helpful, accommodating, knowledgeable (the list could go on and on)!

The service I was provided was quick and made my visit effortless.

In addition to all this, I found your employees to be exemplary team players who work well together to provide a memorable experience for the customer.

Although I did not purchase my Rabbit at this location, I feel as if my visit today made me part of the VW family.

Thank you AutoNation VW!

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