My Review Of Smythe Volvo :
This is the second Volvo we've purchased from Kris and we will soon be purchasing our third from him. This is, without question, the easiest Auto dealership we have ever worked with and purchased cars from. Back in 2006 we purchased a CPO XC70 and the price for such a low-mileage car was terrific and the car itself was in near-pristine condition. Unfortunately, that car was totaled in a recent accident and, after seeing how well it held up (multiple impacts from two cars) and the fact that all occupants walked away without so much as a scratch, we were sold on Volvos for life. We came back to Kris to purchase another CPO XC70 and, with his help, realized that a brand new XC60 was within reach...with all the options we cared about (premiere w/metallic paint, climate, BLIS and chrome tailpipes). Again, we were sold and had everything done in about an hour at a price that was better than many of the websites we had been shopping.
As for service, the only difficulty I have ever had with Smythe, which is why only the "good" rating is the lack of loaner cars. The service center gets awfully busy, and their work, while not inexpensive, is always first-rate. As a result scheduling can become difficult if you need a loaner. Otherwise, the dealership is right near Summit train station and when I worked in the city I would just walk over to the train like so many others do.
Bottom line, this is a great dealership and from here on in is the only place we are going to go to satisfy our used/CPO/new car needs.
Our only remaining issue is which car to buy next...a CPO S80, C70 or new S60...choices, choices...
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Smythe Volvo Added:
5/5/2013 9:35:38 PM
Thank you for your great recommendation. Our sales staff tries to make the buying experience as easy as possbile. Loaners are something that we try to provide to every customer who needs it. We have recently expanded our loaner fleet to help alleviate the time constraints a loaner car can put on a service visit. Please let us know if there anything else we can do to improve your experience.
Smythe Volvo Added:
5/10/2013 6:57:55 AM
You'd be surprised how many families we have as customers where we first meet them with young children and before you know it we are servicing their children's Volvos. It is a very rewarding feeling for us to have such great customers. We have just added more loaners so you should have less of a wait for a loaner your next time in. Thank you for your years of loyalty and business and thank you for posting this great review.