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Valerie Rich
Valerie Rich | Page 2
Service Production Manager
Wilde East Towne Honda
5555 High Crossing Blvd
Madison, WI 53718
161 Reviews
161 Reviews
Write a Review161 Reviews of Valerie Rich
April 27, 2023
My first use of this dealership was for minor servicing of my 2020 Accord as I was new to the area. I was impressed by the friendliness and efficiency as well as the competence of the staff. When my lease of my 2020 Accord as I was new to the area. I was impressed by the friendliness and efficiency as well as the competence of the staff. When my lease was ending and I was curious about possibly leasing a 2023 Hybrid it seemed both convenient and comfortable to inquire of the sales department. They too were straightforward and professional. More
by Stillsmiling
Other Employees Tagged: Velislav Deshev, Kenn Ogunsola, Mikaila Corcoran , Cheryl Romo
Helpful 
April 27, 2023
Syed was very knowledgeable of the new features and made the purchase easy . Service dept was great as per usual. the purchase easy . Service dept was great as per usual. More
by KarinaMM
Other Employees Tagged: Syed Zaidi
March 20, 2023
Excellent sales staff, finance, as well as service department. Very happy and satisfied with all my purchases from them department. Very happy and satisfied with all my purchases from them More
by Jackie
Other Employees Tagged: Heather Porter, Karen Hardrath, Scott Jensen, Taylor Jambard, Mike Miling
February 26, 2023
We've worked with Scott Jensen three times in the past, but this time we were searching for a used car for a new driver in the family. Scott took his time to help us find the perfect vehicle, and we could but this time we were searching for a used car for a new driver in the family. Scott took his time to help us find the perfect vehicle, and we couldn't be happier. It's a tough time to shop for a new vehicle, especially something used, but with the help from someone that we trust, we're confident that we chose the perfect vehicle. We'll most definitely be back when we start the search for our next Honda. Thank you to Wilde and their entire staff (including service) for always being there to help. More
by pacfam250
Other Employees Tagged: Karen Hardrath, Scott Jensen
December 21, 2022
Recently had my 2007 CRV in for service. Would have not continued servicing my cars there anymore due to service manager Chris. I was made to feel uncomfortable by him and not being able fin Would have not continued servicing my cars there anymore due to service manager Chris. I was made to feel uncomfortable by him and not being able find out what was wrong with my car. He never answered my messages in a timely manner. He was also very condescending when he did talk to me. If it was not for the very professional and caring additude of Darius and Val in service, I would have not returned. After all the repairs were done I was not charged for the added starter repair add on. I really appreciated that and the fact that Darius, Val, and Peter( GM) treated me with honesty and respect. I will never deal with manager Chris again for either of my 2 Hondas. Marge Sparacino More
by Blazelili
Other Employees Tagged: Darius Golden
December 20, 2022
Was just in for basic maintenance of oil change and tire rotation, but the center was busy. Valerie was great - got me checked in and my Pilot taken care of quickly. rotation, but the center was busy. Valerie was great - got me checked in and my Pilot taken care of quickly. More
by Dan Maahs
December 13, 2022
Valerie Rich is very experienced and good at her job. She did very well to help me out of a bad experience with Chris. He was very rude and condescending and should not be dealing with people. She did very well to help me out of a bad experience with Chris. He was very rude and condescending and should not be dealing with people. More
by MARYELLENPETERSON
Verified CustomerOther Employees Tagged: Chris
December 08, 2022
Great dealership … clean and everyone at the dealership is so so nice. Free popcorn is the best is so so nice. Free popcorn is the best More
by SCUBABOMBER
Other Employees Tagged: Karen Hardrath, Steve Skow, Kenn Ogunsola, Darius Golden, Erik Lipp , Jeremy Martin, Chris Niemiec
December 06, 2022
Clean, people-friendly, customer service oriented and close to work, school and the interstate. Great location close to work, school and the interstate. Great location More
by AREN.LARSON
Other Employees Tagged: Phil Hogans, Syed Zaidi, Kenn Ogunsola , Cheryl Romo
December 02, 2022
Val was amazing! She was quick to check me in and help get me out as quickly as possible. I always feel like I am getting the best value for my money at Wilde! I a She was quick to check me in and help get me out as quickly as possible. I always feel like I am getting the best value for my money at Wilde! I appreciate the work that the technicians do to keep my car safe on the road. More
by PAGEJA17
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