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Victor Hernandez
Victor Hernandez at Benzel-Busch Motor Car
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Victor Hernandez

Sales Manager

Benzel-Busch Motor Car

28 Grand Ave
Englewood, NJ 07631

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4.9
241 Reviews

Dealership Experience

17 yrs, 8 mos

Industry Experience

17 yrs, 8 mos

4.9

241 Reviews

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241 Reviews of Victor Hernandez

April 17, 2024

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Employee Rating

Victor was a pleasure to work with. He explained every step of the process in great detail and ensured I had received the best deal. I would highly recommend him and Mercedes to others. More

by FAMILYTHATPRAYS
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Recommend Dealer
Yes
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April 03, 2024

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Doug was extremely professional. The whole buying experience was super smooth definitely will recommend to my friends and family More

by NOURAIZ_IMRAN
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Recommend Dealer
Yes

Other Employees Tagged: Douglas Ryan

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Apr 17, 2024

Benzel-Busch Motor Car responded

Thank you for your fantastic review! We're thrilled to hear that Doug provided you with extremely professional service and that your buying experience was super smooth. Customer satisfaction is our top priority, and we're delighted that Doug's professionalism contributed to a positive experience for you. Warm Regards, Michael Hill mhill@benzelbusch.com

March 08, 2024

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Louis Gallo is my hero. He is a high powered salesman and did everything he said he would and I will continue to buy vehicles from him. More

by KEVIN.WOODLEY
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Gallo, Carlos Gonzalez

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Mar 11, 2024

Benzel-Busch Motor Car responded

Thank you so much for your glowing review! We're thrilled to hear that Louis Gallo went above and beyond to provide you with exceptional service. Your loyalty and trust mean the world to us, and we're honored to have you as a valued customer. Best Regards, Michael Hill mhill@benzelbusch.com

January 24, 2024

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Great service from Mike, we’ll go back when it’s time for a new lease More

by maclaren_16
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Recommend Dealer
Yes

Other Employees Tagged: Michael Vinci, Carlos Gonzalez

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Mar 07, 2024

Benzel-Busch Motor Car responded

Thank you for your feedback! We're thrilled to hear that you had a great experience with Michael Vinci. Providing excellent service is our priority, and we're delighted that Mike was able to assist you effectively. Warm Regards, Michael Hill mhill@benzelbusch.com

January 18, 2024

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When we step in we were about to leave cause no one was asking if we need help as soon as we reach to exit a guy ask if we being help and from there it went up hill everyone is really nice .my sales rep ta More

by SOCASUGAR
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Gonzalez, Jieun Chun

Helpful 1
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Mar 07, 2024

Benzel-Busch Motor Car responded

Thank you for your feedback, and we apologize for any initial inconvenience you experienced. However, we're thrilled to hear that once assistance was offered, your experience improved significantly. We're proud to have dedicated team members like Victor and Jieun who ensure that our customers receive exceptional service. Warm Regards, Michael Hill mhill@benzelbusch.com

January 13, 2024

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Excellent service. and very quickly very pleased service. and very fast, very pleased, I would return on another occasion to choose them and also recommend them. More

by Esperanza pinales
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giovanni Barbaro

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Jan 16, 2024

Benzel-Busch Motor Car responded

We're thrilled to receive your positive feedback about our excellent and speedy service! Your satisfaction is our priority, and we're honored that you're pleased with your experience. Regards, Michael Hill mhill@benzelbusch.com

November 26, 2023

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Doug and Victor made the whole process smooth and easy. Great experience at Mercedes. Thank you. More

by GERCAR1
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Recommend Dealer
Yes

Other Employees Tagged: Douglas Ryan

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November 04, 2023

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As always, Benzel Busch provides outstanding service in every aspect of operations! Serice and Sales! More

by EMERK5
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Talia Colananni

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Nov 14, 2023

Benzel-Busch Motor Car responded

It's fantastic to hear that you've consistently experienced outstanding service from Benzel Busch, both in terms of sales and service! Regards, Michael Hill mhill@benzelbusch.com

November 02, 2023

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Everyone was kind patient Thorough Everything was clear and explained properly I left feeling relieved and confident More

by IRENEFISCH
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Douglas Ryan, Carlos Gonzalez

Helpful
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Nov 14, 2023

Benzel-Busch Motor Car responded

It's wonderful to hear that your experience with the dealership was characterized by kindness, patience, and thoroughness. Clear communication and proper explanations are key elements of a positive car-buying experience, and it's great that the team at the dealership ensured you felt relieved and confident when you left. Regards, Michael Hill mhill@benzelbusch.com

October 08, 2023

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Wonderful selection of cars. Always able to match me with proper car & financing. No need to write more than necessary!! More

by HAIRDOC0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giovanni Barbaro, Laura Carpenter, Carlos Gonzalez

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Oct 10, 2023

Benzel-Busch Motor Car responded

We greatly appreciate your positive feedback! It's fantastic to hear that you've been satisfied with our car selection and financing options. Our goal is to make the car-buying experience as seamless and enjoyable as possible, and we're delighted that we've been able to meet your expectations. Regards, Michael Hill mhill@benzelbusch.com

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