Vincent Bucher at Albany Dodge Inc

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Vincent Bucher

My Review of Albany Dodge Inc:
I didn't have a lot of time to comparison shop and wanted to compare quotes from a few dealers so I tried making inquiries via email. I was given a quote from a competitor and asked Kelli at Albany Dodge if she could match it. She came back with a better price and set me up to meet with Vince Bucher over the weekend. Both Kelli and Vince helped to make this a great experience both in saving time and most of all money. Great doing business with you!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Vincent Bucher

My Review of Albany Dodge Inc:
I wanted a Dodge Challenger but was not sure I could afford one. Not only was I able to afford one, I got the color that I wanted. No mark ups, no double talk and no pressure. The seller, Vincent Bucher, was great and I was able to drive off the lot with the car I wanted insured and registered. It was a very pleasant experience and I will be going back with a trade in in a couple of years for my next vehicle.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Vincent Bucher

My Review of Albany Dodge Inc:
from the moment i walked in the dealership vincent was very personable and pro fessional. he was straight up front with a good price and had me at my payment range. when the truck i wanted we found out was taken he searched immediatly for one just like it. he was on the phone with me every few hours to keep me posted on his progress. he then had one show up at the dealership that was like the one i wanted but was a little more in price because of the options., he still kept the price and my payments the same.he stayed true to his word. i was in my truck within a few days of my first visit. no truck has ever been easier for me to get before. although i have been a dodge truck buyer for about 13 years i've never been to albany dodge before now. but i will not hesitate at all to go back there or recommend this dealership. i am very happy with the service i recieved. vincent is a real asset to your dealership!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Vincent Bucher

My Review of Albany Dodge Inc:
No high pressure sales. Excellent followup. Considered the custmer's needs and very professional service.Vince is very knowledgable of the products they do an excellent service job.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Vincent Bucher

My Review of Albany Dodge Inc:
Our 2008 van broke down just as we were packing for Florida for the winter. Vince took good care of us. He found a new van that met just what we wanted, got a good trade price for the old one, and got us on the road. We had not been shopping to buy new, so it was important to be taken care of. He arranged for the repairmen to look at the old van the day after we we looked at a new one and before they would have otherwise checked it out to evaluate the worth of the trade in. He was particularly careful of the details as he knew we would be on the road and unable to stop back in for anything we left.
First the mechanic working on my trade in brought in an important electrical plug-in that I had forgotten. Then Vince went into the trade and moved my CD's and all my sunglasses that I had also forgotten and put them in the new vehicle. The CD's he put on the visor as I had done in the 2008. Nice. We had our music on the way. He made certain that the trailer hitch was attached to the new vehicle, so we could pack out our bikes. He reminded us to get the oil changed here in Florida and get a new filter. We did that at the dealership here. He just monitored all the details and took care of us.
The price might have been a bit cheaper in Florida. Dodge down here had NY eve specials that beat the Albany Dodge sticker price, but then we might not have been given such a good trade and we would have had to invest in repairs before we went and make it down here.
So, we are thrilled to have a new car and peace of mind.
Also, while we bought a more bare bones model this time, the new features balanced out anything we gave up. The dashboard is greatly improved. I showed my buddy down here (who also has a caravan) the new look and I think he now is ready to trade for a new van. He would not trade for the old dashboard. It is great for older people because the size of the numbers and the great lighting make it easy to read. Also, in some way the look of it reminds me of my old 1954 Dodge. I can't figure out the reason. It just feels very comfortable.
I use cruise control and placing it on the steering wheel was a great idea. So much better than those awkward sticks.
I was worried that the 3.6 engine would not perform as well as our 3.8 did, but it seemed to be fine, even packed up. Certainly better than the old 3.3, so it let us buy the bare bones.
I thought that I would miss the electric sliding doors, but Vince convinced me that the manual was better, and he was right. Too often those electric doors seemed to decide to open again just as they were shutting and while we were walking away. This is better. Very light to shut by hand and cheaper to repair.
I do miss being able to open the windows in the sliding doors.
I have always used my Pentagon Federal Credit Union for money to buy a car, but your bank gave us 1.84% interest, a bit less than the credit union and more convenient. I don't quite understand how a bank can make money at those rates, but I'm happy that they can. This recession sometimes works in our favor.
So Vince took two folks not really ready to buy new and gave them service and a deal too good to refuse. The only real problem is the guilt we have for bringing Vince in on New Year's Eve supposed to be a day off and long weekend, to make the sale. It was generous of Vince to do that since he had no assurance that we would buy that day. My trade needed to be looked at that morning and the numbers crunched.
And Vince has called us down here to see how we made out. Nice personal touch.
Great experience all around.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Vincent Bucher

My Review of Albany Dodge Inc:
Vincent was great! He was very helpful and had a lot of information to give to me about my new vehicle. He understood exactly what I wanted in a vehicle, and I am so happy with the vehicle I purchased! Thank you, Vincent!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Vincent Bucher

My Review of Albany Dodge Inc:
Vince was great to work with, he had exceptional follow up. He was a pleasure to work with!!!! This is my 3rd car from Albany Dodge, great dealership!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Vincent Bucher

My Review of Albany Dodge Inc:
I originally purchased a Caliber in Sept, 30 days later the car was totalled by a deer. I called Vince told him what happened. Arranged to stop by on the following Sat to start the shopping process over. When I arrived Vince had the perfect car waiting for me. He remembered what I was looking for and what my budget was. Within 5 days I was back on the road with another great car from Albany Dodge!

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