"Very good "
We were very pleased with our sales person Bill P.
There was no pressure and he was very informative, we couldn't have asked for a better experience.
"Friendly Staff and Professional Service"
At 65 and purchaser/driver of many cars, trucks, and SUV's I thought I had seen it all but what a pleasant surprise was in store for me at Kelly Ford. The entire process was smooth and I was in at 1;00pm and out by 5:00pm in my new Explorer. Great people, excellent attention to my needs, and looking forward to having my service done at Kelly.
"Low pressure deal"
Vehicle spotted online. Communication with Chuck Cooper. Sale at dealer handled by Tristan Palmer. Tristen handled all my questions and two test drives along with finalization of deal. Also followed through on all promised work on vehicle with help of Chuck. Overall good experience!
All the people we dealt with were affable, friendly and welcoming. We cannot say enough good things about Rick West and our new (used) car.
- Judy Gee
Two people showed their great knowledge of the car we were I interested in. Thanks especially to Jesse Sheridan for his concern and Vinny Andre.
"most pleasent auto purchase in my life at 67 yrs old !!"
- Wayne Tourville
been looking for a replacement car thats fun for both my wife and I. I saw this 2015 RS Camero on display at Kelly Ford.Went in to check it out and was greeted by Jeffery Donnelly. Jeffery was very pleasent and knowledgeable told him I would be back the next day .I went back and he was still friendly as helpful without being pushy .I took the car for a ride and returned to the dealership.When I got there they were having a retirement party for a co worker . I was invited to have some lunch and made to feel quite a t home.I did have some lunch and great conversation a lady even got me a piece of cake !!After the festivities had subsided ,Jeffery and I were talking about the car and he introduced me to Vinney Amore his supervisor . We discussed the deal and I decided to purchase the car.I went to finance and met Jon who was soo helpful we did what needed to be done and while I was taking care of that Jeffery and Vinney brought the car to be detailed .When I finished with Jon .the car was ready ,I hopped in it and came home .A happy car owner .
"Outstanding Purchase Experience"
My purchase of a 2017 Ford Explorer at Kelly Ford in Melbourne, FL was one of the best I've ever had. My salesman, Chris Lefevre worked hard to both get me into my vehicle at a very fair deal and he was professional and prompt in closing the deal and completing the paperwork. Others at the dealer who helped to make this a very positive experience were Charlie McCarthy, Vinny Amore, and Sandy Smith. If you want an easy, professional, and fair deal I highly recommend Kelly Ford.
"Easy and Complete"
The staff is ultra friendly and helpful. They aren't pushy, they explain everything fully and accurately. They answer the questions and get answers from one of the other representatives if they don't. It's nice to know that new personnel have the opportunity to shadow and are very upfront with how much knowledge they do or don't have if they are new. A previous experience in service for another of our Ford vehicles was exceptional, unlike the treatment we received from a closer Ford dealership. This is what lead us to go directly to Kelly Ford instead. Having them take care of everything from tags to insurance switch made the purchase process easy.
I would like to thank everyone at Kelly Ford for their assistance in the purchase of are new explorer and a special thanks goes out to Jessie Sheridan and Vinny Amore. They made us very comfortable and it was one of my best experience at car dealership,Thank you again!!! Bruce and Nancy Hewitson
"Very friendly team."
We identified the vehicle that we wanted on the internet. We drove one hour and twenty minutes to see the vehicle. We looked over the vehicle and they took care of every little thing we noticed (used vehicle). Through the whole process the salesman and manager were thinking of us, offering refreshments and information, We will look to Kelly Ford for any future purchases.