Virgil Avery at Carnival Kia of Rivergate

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Virgil Avery

My Review of Carnival Kia of Rivergate:
I had started the process online and received a phone call from a sales consultant in less than 24 hours. I made an appointment to come in. Everyone was very friendly and helpful. They answered all my questions to myreat wa satisfaction. When I took delivery of my new car, it was washed and filled with gas. I would recommend this dealership to anyone looking for a good car with a great warranty. In fact, I did recommend them to my mechanic.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Virgil Avery

My Review of Carnival Kia of Rivergate:
I love my new Kia Sportage. Virgil did a great job as did the finance department. No high pressure, just honesty and hard work. It was the smoothest process I've ever experienced when purchasing a car and I will recommed Carnival Kia to everyone I know. Thank you!!!!!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Virgil Avery

My Review of Carnival Kia of Rivergate:
My daughter (who resides in NC) recently lost her father (who resided in WI) and we traveled to WI to be with her and help her through the ordeal. After which we returned to our home in Nashville, bringing her with us. While we were in WI we took her to a KIA Dealer there to inquire about purchasing a new car, that was a complete disaster as they were not the most pleasant people to try to work with. I had a business card with me that had been given to me at the Rivergate KIA when there to have the oil change in my car, the name on the card was Virgil Avery (highly recommend to me). We took that card and telephoned him from WI, told him of the situation (the desperate need for a new, safer car for my daughter), what she was looking for and what she would be able to afford to pay for it as she didn't want to do financing. Virgil went above and beyond and found a vehicle for her for a price she could afford. Virgil and the entire staff were more that just salesman and employee's, they treated us all like family. Their support and concern for her at this difficult time was amazing and everything they did for her to help her purchase this car was outstanding. I knew from past experiences what a great dealership KIA Rivergate was, but I never anticipated this type of service. They give customer service a whole new meaning. I can't thank Virgil Avery and the entire staff of KIA Rivergate enough. I would highly recommend this dealership to anyone looking to purchase a car, the brand name KIA stands for it's self as it is a top performing vehicle, but the customer service is like none other! I myself will always do my business with KIA of Rivergate! Thank you for everything, you made a young girl extremely happy and given this mother great comfort in knowing her daughter is in a safer car, a 2012 KIA Forte.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Virgil Avery

My Review of Carnival Kia of Rivergate:
I spoke with Dallas on the telephone but he picking up cars when I was coming to check out cars, so he set me up with Virgil who had trained him. Virgil was very helpful in working with me to get the right car and to stay in my price range. Thanks guys for my new 2011 Optima.

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