cheek2235 1/22/2013 2:10:02 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Jamie AnsbroWill Bobersky Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Carriage Kia: As always when I go to Carriage for service, the reps are always courteous and helpful if I have questions. I never have to wait for them to service my vehicle and the service is always done in a reasonable time period. When you purchase a vechile from a dealership and continue to use their service department then that means they are doing everything right and that is why I gave them the rating of superb. I will continue to use this dealership for all my services. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
RhondaParson 11/14/2012 11:11:16 AM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Jamie AnsbroWill BoberskyRyan Tapp Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Carriage Kia: Carriage is the reason I bought my 3rd Sorento. Great stadd and service. Good Job Guys! Will recommend this dealership to others any time. Smile! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review
RABBITTOWN 6/15/2012 4:00:42 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Will Bobersky Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Carriage Kia: I scheduled an oil change the day before my visit. The service personel were courteous and friendly and the oil change was done in a timely manner. I was also impressed at the commitment to keep my Sportage clean with seat, steering wheel and floor mat covers. Thanks Carriage Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Carriage KiaAdded: 6/18/2012 2:38:22 PMThank you so much for this great review! We know how stressful it can be to drop a car off for a service appointment, and we are thrilled to hear that we were able to alleviate some of that stress for you. Don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news.Stephanie JakobsenCustomer Relations ManagerCarriage Automotive Group770.532.6335 Main678.717.0338 Directsjakobsen@carriageautogroup.com
markamiller68 5/25/2012 11:04:12 AM Reason For Visit: Sales (New) I Recommend This Dealer: Yes Employee(s) Dealt With: Jamie AnsbroWill Bobersky Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 4 Overall Score: 4.8 My Review Of Carriage Kia: Service is honoring their free service agreement. No complaints as they seem to work in drive up service. Work in progress due to my limited experience. Great so far. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Carriage KiaAdded: 5/25/2012 1:16:51 PMThank you for your kind words. We know how stressful it can be to have a vehicle serviced, and we are happy to know that you feel you can trust your vehicle in our hands. We look forward to working with you again, so don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news.Stephanie JakobsenCustomer Relations ManagerCarriage Automotive Group770.532.6335 Main678.717.0338 Directsjakobsen@carriageautogroup.com
jbeckstine 5/17/2012 1:28:45 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Will BoberskyRyan Tapp Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: N/A Overall Score: 5.0 My Review Of Carriage Kia: First service on our new 2012 Serento, love the car, especially the backup camera!! great gas mileage, very comfortable to drive. Still getting used to all the great features. ECO light is a helpful feature, reminds me to be more mindful of my driving habits to strive for better gas mileage.Service was fast and thorough, even washed the outside and vacuumed the inside, staff was efficient, professional and courteous. A 10++ Dealer!!! Great guys to deal with. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Carriage KiaAdded: 5/17/2012 2:55:37 PMThank you for sharing your experience with us. We are so happy to hear that you so enjoyed your experience with us at the service department. We are so thrilled to hear about how much you are loving your Sorento, and we hope to work with you again in the future. Be sure to find us on Facebook and Twitter for service specials and the latest industry news.Stephanie JakobsenCustomer Relations ManagerCarriage Automotive Group770.532.6335 Main678.717.0338 Directsjakobsen@carriageautogroup.com
tandrcleaning 5/13/2012 10:11:56 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Jamie AnsbroWill Bobersky Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Carriage Kia: All the people in the service department were very helpful in understanding the problem and resolving it.They gave us a car to drive until it was fixed,which wasn't but a couple of days.Thanks very much. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Carriage KiaAdded: 5/14/2012 1:40:27 PMThank you for sharing your experience with us. We strive to provide all of our customers with exemplary experiences at the dealership, and it is so great that you enjoyed the time you spent with us. We hope to see you again in the future, so be sure to follow us on Facebook and Twitter for service specials and the latest industry news.Stephanie JakobsenCustomer Relations ManagerCarriage Automotive Group770.532.6335 Main678.717.0338 Directsjakobsen@carriageautogroup.com
jkimball@bellsouth.net 5/7/2012 6:00:47 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Will BoberskyGreg Milazzo Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Carriage Kia: I did not have an appointment, but they fit me right in anyways. They did an oil change and rotated my tires as I requested and I was back on the road in less than 30 minutes. I have nothing but good things to say about Carriage Kia and recommend them to everyone I know. They are focused on Great customer service and it shows in everything they do. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Carriage KiaAdded: 5/8/2012 2:19:45 PMThank you so much for your kind words. We are so happy to hear that we were able to get you in and out of the service department so quickly, because we know it can be hugely inconvenient to have a vehicle serviced. We look forward to working with you in the future, so if you haven't already, be sure to find us on Facebook and Twitter for upcoming service specials and the latest industry news.Stephanie JakobsenCustomer Relations ManagerCarriage Automotive Group770.532.6335 Main678.717.0338 Directsjakobsen@carriageautogroup.com
cheek2235 5/7/2012 4:05:11 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Jamie AnsbroWill Bobersky Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Carriage Kia: I took my 2012 Sportage in for my first oil change. The service was great, I was in and out in less than 30 minutes. You can't beat that. The staff was helpful with the questions I asked. How could you not rate them a 5 with the service they give you. I am recommending them to any friend or family member that is looking for a new or used Kia. Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Carriage KiaAdded: 5/8/2012 2:14:42 PMThank you for this great review. We strive to provide all of our customers with an expedient and uniquely friendly experience at our service department as we know how frustrating it can be to have a vehicle serviced. We're so happy to hear that we got your 2012 Sportage back on the road in great condition for you, and we hope to work with you again in the future. Check us out on Facebook and Twitter for industry news and exclusive service specials.Stephanie JakobsenCustomer Relations ManagerCarriage Automotive Group770.532.6335 Main678.717.0338 Directsjakobsen@carriageautogroup.com
NewSoul2011 4/18/2012 12:36:37 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Jamie AnsbroWill Bobersky Customer Service: 5 Quality of Work: N/A Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Carriage Kia: My Review of Carriage Kia:Carriage Kia of Gainesville always fits me in when I call last mintue for any repair or issue I have. They always are so nice and friendly when I came in. The work is always done right! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Carriage KiaAdded: 4/19/2012 2:51:03 PMThank you so much for taking the time to share your experience with us. We strive to provide all of our customers with exemplary customer service, and we are so happy we gave you just that. Don't forget to check us out on Facebook and Twitter for exclusive service specials and the latest industry news.Stephanie JakobsenCustomer Relations ManagerCarriage Automotive Group770.532.6335 Main678.717.0338 Directsjakobsen@carriageautogroup.com
wiki_1682 4/17/2012 8:13:02 PM Reason For Visit: Service I Recommend This Dealer: Yes Employee(s) Dealt With: Jamie AnsbroWill Bobersky Customer Service: 5 Quality of Work: 5 Friendliness: 5 Overall Experience: 5 Pricing: 5 Overall Score: 5.0 My Review Of Carriage Kia: Carriage Kia of Gainesville always fits me in when I call last mintue for any repair or issue I have. They always are so nice and friendly when I came in. The work is always done right! Was this review helpful to you? Yes | No Thank you Review Options Report This Review | Respond To This Review | Print This Review Write a Review Response From: Carriage KiaAdded: 4/18/2012 4:40:17 PMWe really appreciate your kind words. We take a lot of pride in our service department, and we are so happy it shows! We hope to work with you again so be sure to like us on Facebook and Twitter for exclusive service specials to use on your next visit.Stephanie JakobsenCustomer Relations ManagerCarriage Automotive Group770.532.6335 Main678.717.0338 Directsjakobsen@carriageautogroup.com