The overall experience at this dealership was amazing. The salesman, Cortland Perry was very patient, kind, and informative. He made sure I was satisfied before I left and his customer service was exceptional.
"Great Experience "
I purchased a beautiful vehicle today; yay me! Rodney Patterson (my salesman) was both professional and knowledgeable. He made sure that I got the car that I wanted---with the terms I wanted. I would be remiss if I didn't mention the professionalism of the finance staff. Everyone was great! If you're searching for vehicle, check out NCAM on Brittan Road!
"Good SUV purchase, but average to poor experience"
We arrived at this dealership to "look" at an SUV. We told the salesman that we were not buying that day, but were very interested in that particular SUV. After a very long evening of "talking" we left VERY late. We worked out the particulars that we needed to do at home the next day and returned to purchase the SUV. The time that we had to wait to complete the transaction was extremely long and the communication during this process was very poor. After completing the purchase we got into the vehicle and found that there was no gas in the gas tank and had to stop at the first station down the street. POOR! We also NEVER received our memorandum title to get our plates and had to pay an additional fee at the title agency to REPRINT a memorandum title to get plates. Again POOR!
"Great customer service, great deals "
I've been looking for a 2016 Nissan Altima for months, I began to lose hope until I looked at NCAM inventory. They have deals you can't beat & Moe made the whole process easy for me. Definitely will be back for my next purchase.
"Great customer service. "
- Andrea Campbell
Overall great experience! Moe was awesome. He was willing to work with the creditor to get the price we needed for my husband's truck! Would definitely recommend!
"Awesome customer service!"
- Kelly Getz
Our salesperson was Marilyn Carroll and she went over and beyond what I expected! She worked so hard to get us in a car that we liked! Every employee was very friendly and helpful! We didn't have the best credit, but Marilyn was able to get us into a new car! We are so pleased with the way everything was handled! She really cared about us! Ask for Marilyn!
"THEY ARE AWESOME!"
- Rachelle Acker
Absolutely wonderful people! Moe and Marilyn helped me and went above and beyond to get me what I wanted. They both stayed over 2 hours past their closing time to get me driving the car home that night!
"Thank you Stephanie!!!"
Stephanie M. made my entire used car buying experience a pleasure! She truly listened to what I was looking for in a vehicle and I feel that she was honest, knowledgeable, and very helpful. The entire process was quick, easy and fun. She assisted me in finding the right car for me, a cute Ford Focus which is economical and fun to drive.
When looking for a car, I highly recommend this dealership for their large selection, and I especially recommend that you ask for Stephanie as your sales rep.
Other Employees Tagged:
"Second car from Northcoast!"
Marilyn was awesome!!! She worked with us all day long...I came in with NOT buying on my mind, but they made it impossible to leave .i had aome challenges with financing and definitely had price points I didn't wanna go past. This is my second time buying from Northcoast and my thoughts are always..."they gotta make me an offer I can't refuse!" and they haven't let me down yet!!!
Other Employees Tagged:
"Great Dealership and experience "
Very smooth process! Huge inventory and great staff. Would definitely recommend North Coast Auto Mall of Akron. I am considering another car for my fiance and will definitely purchase it from here.