My Review Of Tufankjian Toyota Scion of Braintree:
I gave a #5 Rating to my overall experience at Tufankjian Toyota of Braintree. If there were a #10 Rating, I would give them a 10! From the second we walked thru showroom doors, until the moment we left the Finance office at 10:45pm everyone we came in contact with made our overall shopping experience at Tufankjian a highly memorable one. Everyone we met provided us with the utmost of courtesy, excellent customer service, true salesmanship and a glowing pride in their jobs. It was refreshing, positive and a truely delightful experience being cared for at Tufankjian. The dealership itself is beautiful; clean, quiet, friendly, and professional. The sales force is positive, knowledgeable, and professional. Who could ask for anything more?
Leo Batista worked very closely with us to land the right vehicle. Leo is patient and kind and was a superhero to my daughter Annabelle. "Leo, can my Mom just write you a check and we can take the car now". Or "Leo, are we really taking the car home today?(times 100 requests for the same thing!) Leo overlooked the repetitive requests to speed things up, the cookie crumbs on and around his desk, the spilled water, and the constant interruptions. Leo, has kids. He understood. He moved throughout the process smoothly and without a hitch. He is a great salesman! Thank you Leo.
Peter, I never met you but Annabelle seemed to make fast friends with you so you must be a good guy! Thank you for your part in the deal!
A Toyota Venza turned out to be our top choice for our family needs. A 4dr wagon/sport utility vehicle 3.5L V6FI DOHC 24V All Wheel Drive LL W. Larger than a Rav4 smaller than a 4Runner. It's a beauty! Leo patiently test drove several vehicles with me to help me reach the right decision. No pressure, great service. Very knowledgeable. A great vehicle!
I would also like to thank John Celesk who handled us beautifully throughout the financing end. Again, he was professiopnal, curteous, very knowledgeable, and most helpful. He made a possibly daunting experience an extremely enjoyable and memorable one. Thank you John for helping me and my husband Joe finance a beautiful vehicle and get my credit rating back on track. I am greatful to you for this opportunity and Joe is very pleased as well.
Mark Macelroy. You are wonderful. You treated Annabelle Joe and I with the greatest of care, professionalism, knowledge and fun! You made our experince at Tufankcjian excellent. You have a friend in Annabelle forever. cookies, cakes, bars, candy, whatever it takes to help a 6 year old pass time while her Mom attempts to buy a car! You did it. She can't wait to go back for our first oil change just so she can see you all.
Shad, thank you for entertaining Annabelle with the yellow balloon for endless hours of batting it around. That was a highlight for her and it allowed me to make all the decisions I needed to make with out interference. I can not thank you enough for your help.
Edward Simpson, you are a quiet man. But you had your ear to the tune. Thank you for being such a great bystander. Keeping an eye out for me and my daugter when all the guys were busy doing what they needed to do to make everything work like clockwork. You were quiet. But you were very helpful. Your smile said it all! Thank you for adding to our excellent experience at Tufankjian.
Bill Detellis, we did not go with the Lojack, but we do remember how professional and caring and knowledgeable you are. Thank you for your time and for scheduling our upcoming oil changes. You did a great job.
George Saef, thank you for coming over and saying hi to me! That meant alot to me. I never thought you would leave McGee Toyota. But you did. It was great to see you again.
Kevin chicoine, thank you for staying so late last night so we could finish up the sale in the finance office. If it wasn't for you and John, I would not be driving home in my new vehicle today. Merci beaucoup.
Lastly, Dave Tufankjian. Hats off to you. You run a wonderful dealership. You have a fantastic crew of professionals working there. Thank you so much for putting Annabelle and I into a safe, reliable, and great looking Toyota Venza. We appreciate all that you have done for our family.
Emily A Dewire Sbragia
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