Alex Stepanov
Alex Stepanov at Cityside Subaru

Alex Stepanov

Sales Support

Cityside Subaru

790 Pleasant St
Belmont, MA 02478

5.0
79 Reviews

Alex has been with CitySide Subaru since 2010. He comes to us from Kazakhstan and has many wonderful stories that will astound you.

5.0

79 Reviews

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Specialties & Trainings

Bilingual Russian/English

79 Reviews of Alex Stepanov

December 13, 2022

Dealership Rating
Employee Rating

No hassle -courteous Professionals -very knowledgeable on their Products It was a pleasure dealing with this dealership Will refer customers to the Dealership Flavio always went beyond service and very Pr More

by kuluzs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2022

Cityside Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 25, 2022

Dealership Rating
Employee Rating

In the last 25 plus years I've purchased over 10 cars from Cityside Subaru. Each time was easy and transparent. They care about their customers for the long haul I'm excited that they are building a More

by Lawmoose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Cityside Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

July 17, 2022

Dealership Rating
Employee Rating

The people are very helpful and kind of honest on this dealership, thanks. I highly recommend it More

by arias20070
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Flavio Fonseca , Rob Gale

Jul 18, 2022

Cityside Subaru responded

That's what we like to hear! The team really enjoyed working with you. Thank you.

Jul 18, 2022

arias20070 responded

You’re welcome, I love Cityside Subaru

July 05, 2022

Dealership Rating
Employee Rating

I had an extremely positive experience at Cityside Subaru. My sales representative, Joe, kept me updated via text during my entire waiting period. Furthermore, my car arrived on time and exactly as I More

by camerongurban
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2022

Cityside Subaru responded

Thanks, Cameron, for your positive review! We love hearing that you got the exact car you were looking forward to and that Joe was a true professional on keeping you updated. Please reach out anytime!

May 05, 2022

Dealership Rating
Employee Rating

Mark is excellent. He goes the extra mile!! Our fourth car from here. He is very knowledgeable. He is patient. Makes for a very pleasant car buying experience. More

by Maddy4648
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 06, 2022

Cityside Subaru responded

We greatly appreciate the repeat business and are glad that you met Mark. He is a professional and an excellent representative of CitySide Subaru.

July 29, 2021

Dealership Rating
Employee Rating

The whole process was easy and pressure-free. Everyone made me feel like a valued customer and not just someone they needed to sell a car to. My primary contact, Crystal, was extraordinary, and a great pe More

by Barbara C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Glen Dalton, Michael Nelson , Crystal Campbell

Aug 05, 2021

Cityside Subaru responded

Congratulations on your new Subaru. Thank you for giving us the opportunity and for sharing your experience with others.

March 01, 2021

Dealership Rating
Employee Rating

I am so glad I stopped by this dealership. They were so good to me and understand my needs especially Crystal Campbell. She was awesome to work with and very patient with me buying a brand new car. She's a More

by ralme2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Nelson, Michael Fuller , Crystal Campbell

Mar 08, 2021

Cityside Subaru responded

Thank you so much for the review and recommendation! We appreciate Crystal and the way she assists customers like you in finding the perfect car to fit your needs!

December 01, 2018

Dealership Rating
Employee Rating

The place to buy a new Subaru I have been a loyal customer of Cityside Subaru for over 20 years for a reason. They treat customers with respect. My most recent purchase of a 2019 More

by Subaru fan from Cambridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

September 08, 2018

Dealership Rating
Employee Rating

I got a very professional service of dealer. I come to CitySubaru dealership in Belmont looking for the best deal to buy or lease a reliable SUV of Subaru and I got more than expected. I was very More

by leo72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 24, 2018

Dealership Rating

2018 model year purchase Busy dealer so some waiting is to be expected. Sales staff are friendly and reasonable. Willing to negotiate on price. No suprises. Good supply of 201 More

by battam
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Rosengarten, Michael Nelson

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