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RDS INEOS Grenadier
Devon, PA
511 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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511 Reviews of RDS INEOS Grenadier
Helpful September 25, 2023
Nissan of the Main Line is one if the nicest service departments around. They are attentive and really work with the customer even from afar! departments around. They are attentive and really work with the customer even from afar! More
by Keyessarah
Employees Worked With
Katie Thompson
September 13, 2023
This is an update from my previous review. purchased a car in February back up camera haven't properly worked since. Literally from the time I pulled off the lot I been having problems with my purchased a car in February back up camera haven't properly worked since. Literally from the time I pulled off the lot I been having problems with my camera. I left a review they of course called me to "change" the stars of the review that's all they were worried about. They claim to have replaced my camera but guess what it's still not functioning properly. This is ridiculous, it has to be some kind of electrical problem. More
by cayana kendrick
Employees Worked With
Joe Baranowski
September 11, 2023
8/11/23 I picked my car up from Nissan of the Main Line. They had my car for a week because I got a number of repairs done including 2 new front tires. 8/31/23 while I was driving my front left tire came of They had my car for a week because I got a number of repairs done including 2 new front tires. 8/31/23 while I was driving my front left tire came off! The technician failed to make sure the tire was bolted on tight. I immediately called the dealership & spoke with Mike the service mgr & he sent out a tow company to pick up my vehicle. The police came took a report & sat behind my car until the tow truck came because I was on a very busy road with no shoulder & I was almost hit a few times because it was hard to see my 4 way flash due to the sun. After my car was towed I went to the ER, then had to go back to the ER 2 days later because I was in so much head,neck&back pain. 9/1/23 Nissan bought me a loaner car and when I spoke with Mike & Ted the general mgr they both failed to take accountability for their negligence. Ted actually said when the tire is loose it comes off around 100-150 miles & he tells the customer to pull over & sends a tow truck, so this negligence happens OFTEN. And Ted had the audacity to say children in my neighbor may have loosen the nuts on my tire? I was offended because he only said that because I'm black and live in Chester. Mike & Ted both called me with different scenarios as to what could have cause my tire to come off. Nissan is reluctantly making repairs to my car but won't paint my car, so when I get my car back you will be able to tell which parts are new. When I spoke with Mike about them painting the entire car he was EXTREMELY rude and said your car is 2008 & already had some peeling clear coat. His attitude was as if I did something to him personally. So what I had some peeling clear coat, Nissan should paint my car rather than having me ride around in a 2 toned car. The danger they put my family and myself in is unacceptable. And they're giving me attitude. I could have died, imagine if I was on the express way. More
by Tamica_Cobia
Employees Worked With
Ted Harrison, Mike Bertolami
August 20, 2023
I took my car for the first oil change and also state inspection at Mainline Nissan. I started with Kate at the front desk. Very pleasant person, knowledgeable and eager to help and make you comfortabl inspection at Mainline Nissan. I started with Kate at the front desk. Very pleasant person, knowledgeable and eager to help and make you comfortable. I just would like to see this dealer to wash and vacuum the car as well as check and fill fluid levels such as windshield wash, as a courtesy (as other dealers do)! That would be awesome. More
by arleteusa
Employees Worked With
Katie Thompson
August 16, 2023
Entrance was a little confusing but the service provided was great! Both Jamie and Crosby worked together to get our vehicle inspected, repaired and back on the road. was great! Both Jamie and Crosby worked together to get our vehicle inspected, repaired and back on the road. More
by RB519
Employees Worked With
Jamie, Crosby Alvarez
August 10, 2023
It was so easy and convenient to schedule my service online. Check-in was also quick and efficient. Each recommended service was explained and individually itemized. Kate was polite and professional. online. Check-in was also quick and efficient. Each recommended service was explained and individually itemized. Kate was polite and professional. More
by Tas
Employees Worked With
Katie Thompson
August 07, 2023
Katie was very thorough, professional and helpful. Also very helpful and made suggestions that made my visit to the dealership successful. She did all this while being very pleasant. Also very helpful and made suggestions that made my visit to the dealership successful. She did all this while being very pleasant. More
by brendan gilmore
Employees Worked With
Katie Thompson
