Eric Romanoff

I have had a couple issues with my truck and everyone at the dealership has been on top of it and quick to keep me informed on parts and service. I am very satisfied. the dealership has been on top of it and quick to keep me informed on parts and service. I am very satisfied. More

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Brought my car by for an oil change, they got it back to me the same day couldn't ask for more. Tim was my advisor; he did an awesome job at keeping me in the loop on everything. Honestly can't say enough g me the same day couldn't ask for more. Tim was my advisor; he did an awesome job at keeping me in the loop on everything. Honestly can't say enough good things about the experience. It's not just the people either, the dealer also looks amazing after they just finished a full remodel. Will never bring my car anywhere else but to Ken Grody Ford Buena Park. Thank you to the whole team! More

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I recently brought my car in fir service at Ken Grody Ford, and I must say that my experience with their staff was exceptional. Tim, Diane, Jeremy, and Eric all went above and beyond to ensure that my ne Ford, and I must say that my experience with their staff was exceptional. Tim, Diane, Jeremy, and Eric all went above and beyond to ensure that my needs were met and that I left the dealership completely satisfied. From the moment I walked through the doors, I was greeted with a warm and friendly atmosphere. The staff members were knowledgeable, attentive, and eager to assist me with any questions or concerns I had. Their expertise and willingness to help me with servicing my car was smooth and stress-free. Tim, Diane, Jeremy, and Eric were not only professional but also genuinely caring. They took the time to explain the process in fixing my car and answered all my questions to my satisfaction. Their dedication to providing exceptional customer service was truly commendable. One aspect that impressed me about Ken Grody Ford and their staff was their motto, "Call today, get the appointment later." This demonstrated their commitment to accommodating their customers' schedules and making the process as convenient as possible. It was refreshing to experience such flexibility and efficiency. Overall, I couldn't be happier with my experience at Ken Grody Ford. Tim, Diane, Jeremy, and Eric were instrumental in making my car-buying journey a positive one. I highly recommend this dealership and their team to anyone in search of a reliable and customer-oriented experience. Thank you, Ken Grody Ford, for exceeding my expectations and providing outstanding service. I will undoubtedly be returning for any future automotive needs. More

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I always get my truck device done at Ken Grody I know it is being done correctly. Danielle and Tim are great service writers we go over what’s do and what’s coming up. is being done correctly. Danielle and Tim are great service writers we go over what’s do and what’s coming up. More

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I have purchased all my Fords at Ken Grody. They have a staffthat seems to care and best service department in the South bay. They have a staffthat seems to care and best service department in the South bay. More

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Technician are courteous and they really do their job well and they let you know what needs attention after inspection . well and they let you know what needs attention after inspection . More

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This dealership is always striving to really comfort us as customers. Never leave feeling unsatisfied. as customers. Never leave feeling unsatisfied. More

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Prompt. Place has knowledgeable employees. Appointment time was as scheduled. Service was thorough. Finalizing the paperwork was fast. My vehicle was returned promptly. It's all good. time was as scheduled. Service was thorough. Finalizing the paperwork was fast. My vehicle was returned promptly. It's all good. More

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Thank you Annette. I want to thank everyone who helped me out at KG. I finally saw some Professionalism at this dealership.I look am happy with my new service team me out at KG. I finally saw some Professionalism at this dealership.I look am happy with my new service team More

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Fantastic customer service Always get great customer service, with respect, and that means something to all customers. Upon the completion of my service, the service rep that is Always get great customer service, with respect, and that means something to all customers. Upon the completion of my service, the service rep that is handling my truck always takes the time to review all details of what has been handled on my vehicle, and anything that might need to be done on the future maintenance, to keep my vehicle in top preformance mode... More

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