Lisa Avola

great people, great experience with the car buying process, very accomodating Long time Kelly Infiniti customer! process, very accomodating Long time Kelly Infiniti customer! More

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Great experience. Great people to work with. The buying process was made easy with Mike and Lisa. Great people to work with. The buying process was made easy with Mike and Lisa. More

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4.7 2,538 reviews All used car purchase30 complimentary car wash3 q5096 appointment scheduling19 +6 Sort by Most relevant Newest Highest rating Lowest rating Tammy Charet purchase30 complimentary car wash3 q5096 appointment scheduling19 +6 Sort by Most relevant Newest Highest rating Lowest rating Tammy Charette 5 reviews ⭐️⭐️⭐️⭐️⭐️ A true luxury, white-glove experience! ❤️ We LOVE our new 2026 INFINITI QX60 Sport! My husband and I visited Kelly INFINITI in Danvers, MA, and we were treated with professionalism, patience, and respect from the moment we walked in. General Manager Lisa Avola listened, understood our needs, and offered guidance without pressure. She is the epitome of INFINITI excellence. Our Sales Specialist Matheus was outstanding — an encyclopedia of product knowledge, upbeat, genuine, and focused on helping us. Communication was honest and transparent, the showroom was spotless, and we were given real time and attention. We truly felt like family in this dealership. It was absolutely worth the 2-hour drive each way to experience service at this level. You get bottom-line pricing without the games — a breath of fresh air! 😃 If you want a true luxury experience in the INFINITI brand, start with Kelly. They earned our trust, and we will be returning as customers! More

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Great experience buying from this dealership. The sales team (Mike M. and Cong) was friendly, knowledgeable. They made the financing process clear and easy, and the vehicle was spotless and ready The sales team (Mike M. and Cong) was friendly, knowledgeable. They made the financing process clear and easy, and the vehicle was spotless and ready on time. Overall, a smooth, stress-free purchase—I’d definitely recommend them More

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This has been the best car experience! The process was fast, thorough, and they really listened to my expectations. Everyone was very accommodating and made sure I was comfortable with the The process was fast, thorough, and they really listened to my expectations. Everyone was very accommodating and made sure I was comfortable with the process. Special shout out to Lisa the general manager, Josh the business manager, Matheus the product specialist, and Mike G. the product specialist! You guys made this experience stress free and I appreciate all your help! I will be back for future business! More

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They treated me like family! Made the experience of purchasing a new vehicle easy and special! Very honest people, highly recommend this dealership! Made the experience of purchasing a new vehicle easy and special! Very honest people, highly recommend this dealership! More

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Everyone at the dealership was amazing from Mateo who helped us out to buy the car to Lisa and Mike. Everyone introduced themselves and we’re so welcoming and explained everything so thoroughly. What an helped us out to buy the car to Lisa and Mike. Everyone introduced themselves and we’re so welcoming and explained everything so thoroughly. What an amazing dealership. More

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Excellent experience from the moment I walked in to when I drove away with my new car. Everyone was kind and knowledgable. The Sales Manager Cong was great, plus the Team who processed the paperwork, and I drove away with my new car. Everyone was kind and knowledgable. The Sales Manager Cong was great, plus the Team who processed the paperwork, and the two gentlemen who sat with me in my new car and trained me on the car features. I feel great about the purchase price and impressed there was no long wait during any point of the purchase process. My time was respected. There were no pressure tactics. I have been buying Herb Chamber Mercedes for years. They are good, but the Kelly Team were faster and a more relaxing environment. The Team all seemed to enjoy working together. Management must be doing a good job! Thank you! Barbie More

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I am a new customer and they took care of me as if I’ve been a customer for 20 years. They were able to hold a car for me (as I was leaving town for a week) but once I got back and came in the purchase been a customer for 20 years. They were able to hold a car for me (as I was leaving town for a week) but once I got back and came in the purchase was completely painless. A special shout-out to the GM Lisa and the salesperson Matteo. More

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Kelly INFINITI delivered exactly what you expect from an authorized INFINITI luxury dealership. The experience was professional, polished, and truly white-glove from start to finish. We purchased our vehicl authorized INFINITI luxury dealership. The experience was professional, polished, and truly white-glove from start to finish. We purchased our vehicle on our second visit, and on our return we were genuinely welcomed back and made to feel like family. As out-of-state customers, everything was handled seamlessly and with care. Matheus was outstanding to work with, and General Manager Lisa Avola sets the tone for a dealership that clearly values its customers. This is how a premium automotive brand should be represented. Kelly INFINITI has earned our trust, and we look forward to returning as loyal customers. More

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