1187 Thorndike Street
Palmer, MA 01069
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service Dept.
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internet Dept.
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Very friendly and negligible about their product. Everything was done when they said it would be. Very adament about calling after the sale if I had any questions.
Very polite and professional. Walked me through all options on my vehicle and guided me through the process of connecting to all functions
I had a very pleasant experience. Dee was very patient, Kayla was very nice and quick to response. Other staff were very nice and polite. My kids all love the car. And the price was reasonable. And I'm in CT, and they handled the out-of-state sale very efficiently. I did drive the car home w/ a new CT plates. The only issue is their hours (9-5 weekday only Wed. 9-7). I did have to take time off to go to the dealership.
It was a very pleasant experience. My salesman Drake Bucknam was personable and knowledgeable. He was very patient with my unfamiliarity with all the technology in my new Trax and explained everything twice! I would recommend him to anyone I know interested in purchasing a vehicle at Bertera.
It was a very pleasant experience. My saleman Drake Bucknam was personable and knowledgeable. He was very patient with my unfamiliarity with all the technology in my new Trax and explained everything twice! I would recommend him to anyone I know interested in purchasing a vehicle at Betera.
Drake is always great to deal with. I would recommend him to anyone that is looking for a great experience.
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