1680 Whittlesey Rd
Columbus, GA 31904
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Mackenzie was polite, prompt, knowledgeable & professional which made my service experience very pleasant! I highly recommend Rivertown Ford in Columbus, GA & will be glad to share my experience with family & friends!
ZERO STARS! Stay away from this place. I went through the process of purchasing a used car off of them and it was awful. I was told a price on the car and I informed I would be coming that evening to check it out. I get to Rivertown Ford and they "can't find the key and can do nothing for me til tomorrow". My total drive time there and back home was 3 hours. The following day, they raised the price of the vehicle by nearly 3k. Frankie, the "sales manager" says he won't honor the previous offer as it "was an error". I was given the price over the phone and online but they refused to honor their word. Well, several hours pass and all of a sudden we can go back to the original offered price again. The email I received stated "doc fee is included in sales price". But guess what Frankie does? He adds a $999.00 doc fee extra instead of including it in the sales price as it was told he would do. I have the original email in which he states this and will keep it for anyone wanting to see just how bad this dealership is. I have never experienced a business so unprofessional, unethical, unreliable and unfair. If you're think of going there DONT!
Mr.Hunter Brown was very knowledgeable of his job. He kept me informed about my car.
My vehicle was serviced on 3/22/24 Mr Tom Cain was out and Dylan Wooten assisted me . He did an outstanding job assisting me!!!
Very professional and friendly service. Very attentive and timely. Streamlined and efficient process. Excellent experience.
Great service department staff. I was informed every step of the way during the service of my vehicle.
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