27309 Southwest Fwy
Rosenberg, TX 77471
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This place gives Hyundai a bad name. Please do not go to this dealership.I went there after I was given a drive out price over the phone text (see attached). When I got there, they increased the price by $1000. Classic Bait and switch. They said they would meet me half way - because my son liked the car I begrudgingly proceeded with the purchase. If for some reason you decide to buy please check your finance sheet in extreme detail. On top of the bait and switch, I caught that had they added an additional $900 to the cost of the car. Ed the finance guy was either clueless or extremely dishonest. I asked the question, "I don't think these numbers add up", can you explain? he just sat there, looking down on the floor and said I don't know what you are talking about. He had to bring in the sales guy to explain the finances. I have never seen that before. Horrible! After spending 3 hours in negotiations/purchase process late into the night, they told me they would fix the issue regarding the sales price discrepancies the next day (see attached). The sales guy never called the next day. I texted him to see what's happening - no response. I called him. No response. I agree with all the other 1 star reviews, the staff here is less than stellar. I am sure an apology with no true action is coming down below like all the others. Please don't go here!
I was working with this dealership to purchase a new vehicle and they added a ton of fees and a markup on the vehicle at the last minute. They were not honest about pricing even as I asked throughout the process. They continued to lie saying the fees were going to be the same at all Hyundai dealerships. The next day I found several other Houston area dealerships that charged 0 markups or add ons.
Worst dealership in Houston area. Promised me to fix the recall in 2 day on a brand new car before selling it to me. Now it’s almost a month with no fix and zero customer service. Stay away from Texan Hyundai and sales consultant Brandon Alderson.
Good communication, respecting the costomer time, clear words and no hassle no games. Recommend dealer
Do not go to this dealer they are crooks. They have shady business practices and will play numbers game. Any honest dealer will give you their written offer when they refuse to do so they're hiding something. When I asked what the trade in was they tried to play games and flat out lied to me. Do yourself a favor and don't buy from crooks.
They never responded to my request for information. I found out through other means that the vehicle I was interested in had been sent to auction.
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