Allen Honda

Logan was great from the minute I walked thru the door. The finance guy, I can’t remember his name, was the best that I have ever dealt with. Thank you all so much for the handling of this purchase. The finance guy, I can’t remember his name, was the best that I have ever dealt with. Thank you all so much for the handling of this purchase. More

Sheena at Allen Honda is the BOMB! !! She was amazing from start to finish! Thank you! I love my new car!! !! She was amazing from start to finish! Thank you! I love my new car!! More

Thorne was amazing from start to finish. He listened to what we wanted and needed. No “Shady salesman” tricks like you get at other dealers in BCS. 10/10 we will definitely be back for our n He listened to what we wanted and needed. No “Shady salesman” tricks like you get at other dealers in BCS. 10/10 we will definitely be back for our next car. Also BEST service department around. Josiah was very helpful and kept me updated on the status of my vehicle. More

Logan McLaren at Allen Honda did an AMAZING job! ! He was very helpful, honest, transparent, and very willing to work with me in finding the right vehicle. At this point I didn't end up buying a vehi ! He was very helpful, honest, transparent, and very willing to work with me in finding the right vehicle. At this point I didn't end up buying a vehicle but decided to keep what I have currently, however when I do decide to buy I will DEFINITELY be going to see Logan at Allen Honda! I would recommend him to anyone looking to buy a vehicle! He's the real deal and is willing to go that extra mile to help you understand everything from start to finish and build a lasting friendship with you instead of just making a sale! He truly is there for your best interest! More

Great job by Jake Rankin. When we brought our new CRV HOME, I called Sirius Xm to register our car. They told me I only had one month left on our free 3 month promise. I asked When we brought our new CRV HOME, I called Sirius Xm to register our car. They told me I only had one month left on our free 3 month promise. I asked four Honda people for help and did not hear back. More

James Hutcherson was courteous, helpful in finding the suv that we wanted, and made the purchase a good experience. I am so thankful and grateful for the experience at Allen Honda. I like the teamwork t suv that we wanted, and made the purchase a good experience. I am so thankful and grateful for the experience at Allen Honda. I like the teamwork that the employees showed. Thank you James for a wonderful experience at Allen Honda. The dealership was new, clean, liked the displays. The Waiting Area was comfortable. Loved that popcorn, water, and coffee offered. The Service Department was neat and clean. More

My experience was great because I had sales person, Sheena Simmons, and she was wonderful. I have always had a great experience at Allen Honda. I will keep returning and I will refer them to my friends Sheena Simmons, and she was wonderful. I have always had a great experience at Allen Honda. I will keep returning and I will refer them to my friends and family. Sheena Simmons was awesome.. More

Wyatt was so nice and made the process smooth and easy. I will recommend Allen Honda and Wyatt to all my friends and family!! I will recommend Allen Honda and Wyatt to all my friends and family!! More

I took my sedan in to get diagnostics done because multiple dash lights had come on. I figured even if I couldn't afford to fix the problem, I could at least know how serious it was. I received a call multiple dash lights had come on. I figured even if I couldn't afford to fix the problem, I could at least know how serious it was. I received a call from Zachary Gasca, who had been my liaison, this morning. He told me he had great news: the part that needed to be replaced was covered by my car's extended warranty. I wouldn't have to pay for the parts, labor, or even the diagnostics fee. To say I was ecstatic would be an understatement. Money has been really tight recently for me and my small family. I use my car for work, so if I can't drive I can't work. Hearing that my car would be fixed and it would be covered by warranty was the first good news we'd received in over 6 months. 4 hours after that initial call my phone rings, it's Zachary again. He very bluntly tells me: hey, so what I told you before was incorrect, your vehicle is a little over the mileage limit for the extended warranty so it's going to cost you $1,390. I literally only have $300 in my bank right now. We're behind on rent, utilities need to be paid, and we've had an eviction notice every month since December. I honestly have a hard time expressing in words how excited/relieved we were to hear that the service would be covered by warranty, so to have that ripped away 4 hours later crushed us. So why am I writing this negative review? It wasn't covered by the warranty, there's nothing to be done - as they repeatedly stated. I'm writing this because when I went in to pick up my vehicle not only did Zachary not even remember me when I walked in, but when I tried to tell him we were really frustrated about how it had gone down he simply became defensive. I just wanted him to understand that because he hadn't verified the warranty coverage (despite telling me over the phone he had) he had us believing for 4 hours that we would actually have an operational car. He hadn't done his job completely by not checking the mileage before calling me to say it would be covered. Honestly, if he had simply allowed me to vent some frustration and then apologized for his mistake I wouldn't even be typing this review, but that's not how it went. He just kept stating "It's not covered by the warranty so I can't do anything". I get that, that part was clearly understood. All I was looking for was a little compassion and human decency. More