Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
J & S Mitsubishi
Ewing Township, NJ
187 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
Showing 187 reviews
March 11, 2024
I have had the worst car buying experience possible with J&S. I signed a bill of sale for a vehicle and had a check mailed to them. I was ASSURED it would not be sold after offering to instant transfer a de J&S. I signed a bill of sale for a vehicle and had a check mailed to them. I was ASSURED it would not be sold after offering to instant transfer a deposit while the check was in transit. I had a written and signed sales agreement. After investing a lot of time and money into the process of buying the vehicle I was informed that it was sold out from underneath me to someone else. This dealership is a scam and will rip you off. I would HIGHLY advise never trying to purchase a vehicle online from them. You will lose money and time. More
by JACKHOGAN
Employees Worked With
Ben, George Saliba
Helpful June 21, 2023
I bought my Kia seltos with you and I want to thank Jenny and everyone for the excellent attention as well as appropriate help. Thank you, 100% recommended and everyone for the excellent attention as well as appropriate help. Thank you, 100% recommended More
by julianvelasquez23
Employees Worked With
Souheil Saliba, Jenny Valerio
May 14, 2023
Very impressed with this dealership. Great choice of product and a team that knows how to do business quick and easy. We are very happy with our purchase and the way we were treated. We Great choice of product and a team that knows how to do business quick and easy. We are very happy with our purchase and the way we were treated. We will recommend to friends and family. More
by Haynes H
Employees Worked With
John the owner. Down to earth, charismatic and a pleasure to meet and do business with., George Saliba, Souheil Saliba, Jenny Valerio
April 04, 2023
Tried to sell me a car that smelled inside and very clearly had a fluid leak but claimed it must have just happened that day when there was no fluid leaked on the ground where the vehicle sat. Then tri clearly had a fluid leak but claimed it must have just happened that day when there was no fluid leaked on the ground where the vehicle sat. Then tried to sell me a lower end model without negotiating down a price after I drove three hours with a baby because the salesman assured me they were a reputable dealer. I ended up buying the same car, with $14,000 less miles, a dealership warranty and in mint condition for $100 less. Steer clear of j&s. More
by RAD
Employees Worked With
Justin Drzal
March 18, 2023
Do not trust this dealership at all. I bought a Tesla Model S a month ago, and my vehicle already needs all 4 brake pads and rotors, a new ball joint, and an alignment. I don’t drive cra I bought a Tesla Model S a month ago, and my vehicle already needs all 4 brake pads and rotors, a new ball joint, and an alignment. I don’t drive crazy, and I certainly haven’t driven enough to blow through 4 pads and rotors. Around $1500 in repairs in a month of ownership! It’s shady business to knowingly sell a car that won’t pass inspection. Will be filing a complaint with the BBB and seeing if I have a legal case More
by zimmmz
Employees Worked With
Souheil Saliba, Tony Nguyen
March 13, 2023
Our salesperson did a good job of answering any questions. Where things fell down was the purchase and sales documentation. We used our own financing and they did not respond to requests sent from questions. Where things fell down was the purchase and sales documentation. We used our own financing and they did not respond to requests sent from the bank. I had to call and find out why the loan had not funded. Then because of that delay and lack of communication it took several weeks after till we could pick up the vehicle. Also items that were to be completed were not, i.e.: key blade to be cut and included in key fob. The vehicle also had a low battery error message on the dash when we picked it up. They did provide the vehicle full of fuel and checked the air pressure on the tires before our 3 hour drive home. More
by dotti_murray
Employees Worked With
Jenny Valerio, Tony Nguyen
February 13, 2023
Went in and got what I needed in less than an hour. So fast n friendly environment. I have never purchased a car that fast. I love the 2023 Mitsubishi Eclipse Cross and I think it was waiting for me! I So fast n friendly environment. I have never purchased a car that fast. I love the 2023 Mitsubishi Eclipse Cross and I think it was waiting for me! I love Jenny!!!! She’s the best! I had the 2018 but this is much better! More
by Dollynoodle49
Employees Worked With
Not sure of his name but the finance guy was great also!, Jenny Valerio
December 18, 2022
Justin was very patient and understanding throughout the entire process and was able to give me a great deal on my trade-in and on the purchased vehicle. Would definitely come back again. entire process and was able to give me a great deal on my trade-in and on the purchased vehicle. Would definitely come back again. More
by Nicholas Januszanis
Employees Worked With
Justin Drzal
