Customer Service Is A Dying Art! It's no secret shopping for a vehicle isn't something most look forward to or enjoy.Top notch customer service helps create a comfortable atmosphere where customers don't feel pressured.My approach with every customer, is to think, how would I want my sales person to treat me & what type of experience would I hope for, whether I buy or not?First & foremost would want the highest level of sincere customer service,a no pressure approach, sales person who listens first, provides solid information on vehicles of interest, payment options, & kept me informed of all my options throughout the entire process.Finding sales people who can provide fresh & unique insights, expanding customers options & build extra value, while also meeting need & wants, would be greatly appreciated. I do my best to be that type of sales consultant, & my #1 goal is to always connect with my customers, while providing the best customer service, whether they buy or not...
At this dealership for 2 yrs, 11 mos
In the industry for 2 yrs, 11 mos
Specialties & Trainings
Over 15 years of finance experience, 20+ years of sales experience, & 20+ years of customer service experience..