Timbrook Ford Mercury

I had a great purchase experience at Timbrook Ford in Keyser. I made a trade for a lightly used 2017 F-150. They gave me a great deal on my trade in. Thank you Ben Benedict, Angelo Zaccone, and Jeremy Keyser. I made a trade for a lightly used 2017 F-150. They gave me a great deal on my trade in. Thank you Ben Benedict, Angelo Zaccone, and Jeremy Saville for making this a smooth and awesome visit! More

Did their job the right way with customer service in mind. Good place to deal. This was a factory service recall so there was no charge. mind. Good place to deal. This was a factory service recall so there was no charge. More

Ben, the salesman was very knowledgeable about the vehicles that I was interested in test driving. He explained all of the features of both vehicles before I test drove them. He followed up with me th vehicles that I was interested in test driving. He explained all of the features of both vehicles before I test drove them. He followed up with me the following day regarding any questions I might have about the vehicles. I explained my concerns about the price of the 2022 and he worked with me. I again test drove each vehicle. Angelo, who did my paperwork was very pleasant and explained everything to me as I signed. The facility is very clean and all of the staff I encountered were very friendly and pleasant. I did not feel pressured by anyone. More

Loved working with these people. They were fun, kind and serious when it came to do the work. Would gladly go back to them for my next purchase and plan to use them for all my servic They were fun, kind and serious when it came to do the work. Would gladly go back to them for my next purchase and plan to use them for all my service. More

found the car my wife and I wanted in just a couple of days with the options we wanted GREAT JOB days with the options we wanted GREAT JOB More

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We were very pleased with the attention shown to us both by sales and finance. Jim Maybury was very thorough when showing us our new vehicle, he was very professional and also personable at the same time. J by sales and finance. Jim Maybury was very thorough when showing us our new vehicle, he was very professional and also personable at the same time. Josh Grove was very proficient in the finances, he explained everything to us as we came to each paper we needed to sign. We would recommend that our family and friends go to Timbrook Ford. More

This service department is excellent, friendly and they help me understand the needs of my car and how to keep it on the road! help me understand the needs of my car and how to keep it on the road! More

From buying a car Angelo and Ben are fantastic always and buying parts from robert and Brian….Timbrook Ford Is the best buying parts from robert and Brian….Timbrook Ford Is the best More

Awesome sales personal,front start to finish they kept us updated and informed on the repairs that our new pickup needed.Will definitely be going back in the future... updated and informed on the repairs that our new pickup needed.Will definitely be going back in the future... More