Nissan of Richmond

I called and made an appointment to have my tires changed four tires at 9:30 AM and reschedule d at 1:30 PM and after waiting an hour in the waiting area I was informed that my tires were not ordered and I h four tires at 9:30 AM and reschedule d at 1:30 PM and after waiting an hour in the waiting area I was informed that my tires were not ordered and I have to return on Monday at 9:32 get tires put on my car when I’m trying to go out of town for a funeral. This was a big inconvenience and very unprofessional. T the distance one way is 30 minutes. From my home I hope I will be compensated in one way or another for my inconvenience before I can recommend this service center to anyone. I will speak with the supervisor on Monday. Sincerely, Nancy Preston. More

I appreciated the flexibility and availability to do the necessary work. The mechanic went back over my car a second to ensure safety since it is a high mileage vehicle. necessary work. The mechanic went back over my car a second to ensure safety since it is a high mileage vehicle. More

Service employees were courteous and responsive in the needs of the vehicle. They are professional and great communicators during the process. needs of the vehicle. They are professional and great communicators during the process. More

Michael and his Sales director did an excellent job in selling me my brand new 2023 Nissan VERSA! selling me my brand new 2023 Nissan VERSA! More

Orlando was great very helpful, didn’t stop helping until we got the job done im super thankful for his assistance we got the job done im super thankful for his assistance More

WOW! ! WOW!! WOW!! Nissan Of Richmond is where they make dreams come true! I called Wednesday 3/8/23 evening to discuss my circumstances and within the hou ! WOW!! WOW!! Nissan Of Richmond is where they make dreams come true! I called Wednesday 3/8/23 evening to discuss my circumstances and within the hour I was approved and my deal was locked in! Yesterday I picked up my SUV! Dear Harry, thank you for everything you’ve done for me! Thank you for listening and keeping your promise! You’re very understanding, a great listener, funny and overall just a kind individual! Thanks for the laughs and for making this process painless! Dear Darren, you greeted me with a beautiful smile from the moment you approached me! I really appreciate the warm welcome and pleasant aura! You did an EXCELLENT job detailing my vehicle! Everywhere I went yesterday people stared and offered constant compliments! One Lady asked,”How did you get it to look so shiny? It’s such a beautiful SUV!” Lol!! Very proud moments!! I could go on and on about my experience with you guys but please note.. I am very excited! Very happy! I’m thankful and I will be sending customers your way! I’ve NEVER left a dealership feeling like I did yesterday! 6:32am this morning I’m awake and still overwhelmed with joy! You guys rock! Sincerely, Samya Rice More

Professional. Friendly. Attentive. Buying a new car is never fast but Orlando was focused and made sure I had a good experience from start to finish. The managers Friendly. Attentive. Buying a new car is never fast but Orlando was focused and made sure I had a good experience from start to finish. The managers that came out were friendly as well. Ultimately, I feel like I got a good deal on a good car. I’m very happy. More

Everytime I come for service Donnie greets me with the most welcoming smile ready to help with all my service need or questions. most welcoming smile ready to help with all my service need or questions. More

The experience of purchasing my vehicle from Nissan of Richmond was much more satisfying than I expected. The entire staff was courteous and knowledgeable. Orlando is a great individual to deal with. He Richmond was much more satisfying than I expected. The entire staff was courteous and knowledgeable. Orlando is a great individual to deal with. He is the personification of a helpful & pleasant sales associate. More

The service at Nissan of Richmond (Short Pump) was very good, it was a pleasant experience. good, it was a pleasant experience. More