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Sierra Subaru of Monrovia
Monrovia, CA
960 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 960 reviews
July 01, 2017
Best experience I had such a great experience at Sierra and Leo was amazing! He answered all of my questions and took his time with me. It was one of the best experie I had such a great experience at Sierra and Leo was amazing! He answered all of my questions and took his time with me. It was one of the best experiences I've had. I would definitely recommend him! More
by Subaru_lover23
Employees Worked With
Leo Molina
Helpful June 30, 2017
Great experience!!!!!! I purchased my first car from Sierra Subaru and they made me feel comfortable throughout the whole preocesss. They gave me great service, but above al I purchased my first car from Sierra Subaru and they made me feel comfortable throughout the whole preocesss. They gave me great service, but above all they game me a great deal on my new car! If you're in the market for a Subaru I highly reccomend that you stop by. More
by Martin364
Employees Worked With
Coty Ritchie
June 29, 2017
5 Star Experience with a 5 Star Staff From the moment I walked on the lot, everyone treated me very professionally and like family. They have a very friendly and hospitable staff. I was ne From the moment I walked on the lot, everyone treated me very professionally and like family. They have a very friendly and hospitable staff. I was nervous at first, but the staff definitely helped make this purchase an easy one and looking back, I'm happy with the car and I'm happy I went with John and his staff at Sierra Subaru. More
by michaelcha
Employees Worked With
John Ruiz
June 29, 2017
Easy, fast, convenient, friendly experience! I received warm greeting from Coty, he showed me various models and different options, test drove the car and had no sales pressure. Managed to work o I received warm greeting from Coty, he showed me various models and different options, test drove the car and had no sales pressure. Managed to work out a great deal, and closed the deal, paperwork went smooth and fast. I had a very pleasant buying experience, the way it should be. More
by Jojo2017
Employees Worked With
Coty Ritchie
September 24, 2015
Don't go there They have my car for three days for services. They don't tell me what's wrong. Every time I call they just passing me around. Never call me tell me They have my car for three days for services. They don't tell me what's wrong. Every time I call they just passing me around. Never call me tell me what need to be done and even my car only one year old. After three days now still no answer. More
by Andychan24
Employees Worked With
Over all customer services
December 06, 2013
I initially went in for a Mazda but ended up buying a Subaru. During the whole process, Gordon Fenty was very patient and understanding. He is quick with a smile and easy to talk to. Believe it or not Subaru. During the whole process, Gordon Fenty was very patient and understanding. He is quick with a smile and easy to talk to. Believe it or not, Gordon is actually on your side along the purchasing process. In fact, everyone from Gordon to the finance person, Ty Elkin was very helpful and willing to help. If you are looking for a Mazda or a Subaru, give Gordon a call and see what he can do for you. More
by Gr8NoCall
Employees Worked With
Gordon Fenty
November 16, 2011
Jeff over at Sierra Subaru was very nice! He made my buying experience very easy and quick. I would recommened them to anyone who is looking to buy a Subaru. buying experience very easy and quick. I would recommened them to anyone who is looking to buy a Subaru. More
by Ericmaholick
Employees Worked With
Jeff Odle
October 24, 2011
I was really happy with Joanne Martinez she could answer ever thing i asked about my 2006 STI stuff i didn't even know. Will come back any time very nice she is real good customer service. ever thing i asked about my 2006 STI stuff i didn't even know. Will come back any time very nice she is real good customer service. More
by subausti
Employees Worked With
Joanne Martinez
October 04, 2011
Helpful and patient. Had a large inventory. Answered all questions and also talked about future "service". Credit office person explained all options clearly without pressure. all questions and also talked about future "service". Credit office person explained all options clearly without pressure. More
by sally626355
Employees Worked With
Cindy
December 16, 2009
I would avoid this dealership, if it were me. The I would avoid this dealership, if it were me. The service center proved to be quite sub-standard for me. If you like having the same repair made n I would avoid this dealership, if it were me. The service center proved to be quite sub-standard for me. If you like having the same repair made no less than FOUR times (for a simple repair), then you'll be happy here. Maybe you like looking around at cars on the lot and wasting time at dealerships. Not me. They are so bad, the service advisor and manager sent my car home twice indicating it was "the best they could do" only to later admit parts should have been ordered and the job should have been done right on the first response. This dealer represents too many manufacturers to get any one of them right. I highly recommend going to virtually ANY Subaru dealer that carries exclusively that brand, as opposed to this one. General manager never acknowledged my concerns. Don't expect the regional service manager to do much either. He never called, even when asked to do so. I'm taking my business some place that's reputable. More
by ConsumerFeedback
Employees Worked With
Cindy
