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Lawless Chrysler Dodge Jeep Ram

Woburn, MA

3.3
867 Reviews

196 Lexington St

Woburn, MA

01801

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Showing 867 reviews

August 08, 2017

Simply the best I bought my new Jeep at Lawless and delt with Matt Saia, All I can say about it is that it was simply the best experience that my wife or I have ever More

by ImbetterThanJeremy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Saia
August 08, 2017

Our experience with Michael. He was terrific! Michael Colby was absolutely fantastic! His knowledge, courtesy and patience was great! I would not only recommend Lawless, but also Michael for the More

by George and Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Colby
August 03, 2017

Awesome Car, Friendly Service I loved my experience at Lawless! I had no idea what I was looking for but when this car peaked my interest Jared really explained everything about it More

by aschlieff83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Ruiz
August 02, 2017

Excellent sales rep. Very knowledge and professional My sales person was very knowledgeable, listened and understood my needs and put me in the right truck. It was a very pleasant and positive experien More

by Bellathellama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Ruiz
July 25, 2017

Under promise, over deliver Working with Jared made car buying/leasing an easy and educating experience. His constant communication, high level of education on the vehicle(s), an More

by Challenger17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Ruiz
July 20, 2017

Amazing experience at Lawless Jeep, Woburn, MA After the A/C went in my Honda CR-V I decided it was time to treat myself to a new car. My daughter had recently purchased a new Jeep from Lawless and More

by KenUSN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Ruiz
June 07, 2017

Sales manager agreed with 2 deals then call later & cancel I went in to lease a Ram 1500, as advertised "0 down plus fees for $178/month". I understand how the fees work (this is not my first lease). I underst More

by Andrew
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jared (salesman), Stephan (sales manager)
Jul 26, 2017 -

Andrew responded

This matter was never resolved. My outside relationship with Jared really had nothing to do with it. We kept it professional and kept our relationship separate from this. I still can't understand how we had to separate deals worked out on paper and agreed-upon only to have them taken away at the last minute with no real explanation except for " sorry we can't do that ". If the deal was not able to be done then why was it agreed-upon from the sales manager?

March 30, 2017

Matt Was Great! Matt is a dream salesman. He is knowledgeable, understanding, patient and thorough. Although I did not end up buying a car for personal reasons, he ma More

by whosaidthat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Saia
March 01, 2017

Excellent! Excellent service would definitely recommend to others. Jared Ruiz was very helpful and courteous. He made the experience one to remember. Jared worke More

by carlymarie94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Ruiz
February 26, 2017

Amazing Experience I came to Matt Saia as a referral customer to lease my first car. Matt did not disappoint! He is extremely personable, charismatic and knowledgeable a More

by Breanna M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Saia
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