Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sierra Subaru of Monrovia
Monrovia, CA
960 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 960 reviews
September 15, 2017
great service best manager john in sierra subaru i have to say thanks for all the help for john manager in sierra subaru for the best service from buying my car and getting some parts of my new car. i have to say thanks for all the help for john manager in sierra subaru for the best service from buying my car and getting some parts of my new car. fast and service and recommended to all my friends and family to check this dealership specialy look for john if u want the outstanding service for buying your new car. thanks again ... More
by ray916221
Employees Worked With
John Ruiz
Helpful September 10, 2017
They had the car, met our price, great sales rep We spent a lot of time deciding exactly which model of the Crosstrek we wanted, Sierra was one of a few local dealers that had the color and features We spent a lot of time deciding exactly which model of the Crosstrek we wanted, Sierra was one of a few local dealers that had the color and features we desired. After contacting the Internet Manager by email, they said they would match the CostCo Auto Program price. When we arrived, our sales rep, Jerry Xiong, had two cars ready for us to drive. He was very informative and patient, especially with the iPhone connectivity and driving with the EyeSight system. The negotiations were quick and they met the desired price. We are very happy with this transaction and the Sierra team. More
by Caryl
Employees Worked With
Jerry Xiong (sales rep), Harry Singh (Internet Sales), Tom (sales manager who approved our deal), Christian Yarber (finance manager)
August 27, 2017
Super happy first time Subaru owner! I'm so happy to join the Subaru family and Sierra made it easy for me. I has done my research and knew I was getting a great deal. Everyone was so gr I'm so happy to join the Subaru family and Sierra made it easy for me. I has done my research and knew I was getting a great deal. Everyone was so great and helpful every step of the way: John Ruiz, Will, & Mike in Finance. They took the time to explain everything and options. It was stress free and easy, we were done in less than 2 hours. Highly recommend! More
by SpeedyGonzalezzz
Employees Worked With
Mike in Finance & Arthur in Service., John Ruiz, Willie Swain
August 09, 2017
Comfortable and knowledgeable So entire staff from sales to management and finally finance were courteous, knowledgeable and not a pressure type environment. They knew the vehi So entire staff from sales to management and finally finance were courteous, knowledgeable and not a pressure type environment. They knew the vehicle and explained with patience, and detail all aspects, so I could make clear choices of what I needed in my car. More
by Subi.lover
Employees Worked With
Leo Molina
July 31, 2017
Coty and team were awesome The team was helpful and very efficient with purchase of two vehicles. Coty was very friendly and accommodating. He made us feel like family and we ar The team was helpful and very efficient with purchase of two vehicles. Coty was very friendly and accommodating. He made us feel like family and we are very happy with our experience. We never felt pressured or stressed and would recommend to friends and family. More
by Redhot68
Employees Worked With
Coty Ritchie
July 07, 2017
Very pleasant and honest dealership. I bought an 2017 Outback here and it was great. Everyone is very friendly and polite. The price I got over the internet was very good. I want to menti I bought an 2017 Outback here and it was great. Everyone is very friendly and polite. The price I got over the internet was very good. I want to mention Leo who patiently showed me how everything in the car works and set up my StarLink account and system. And Steve in finance never rushes anything and answered all my questions. I can't wait for my first Subaru road trip! More
by Bill Allen
Employees Worked With
Leo Molina
July 06, 2017
Best car buying experience I have had. I came in to the dealer to just look at outbacks. And Coty helped me out I ended up leaving with a 3.6 touring model. I love it and was surprised I came in to the dealer to just look at outbacks. And Coty helped me out I ended up leaving with a 3.6 touring model. I love it and was surprised how non pushy and easy the process was. they treated me like a person and not just another number. Thank you Coty For the experience!! More
by LoveToHike25
Employees Worked With
Coty Ritchie
July 06, 2017
Great customer service Coty was super cool and very helpful. He helped me get my car in a fast transaction without any problems that I couldn't take it home that day. Great Coty was super cool and very helpful. He helped me get my car in a fast transaction without any problems that I couldn't take it home that day. Great customer service More
by Alex13
Employees Worked With
Coty Ritchie
July 01, 2017
Friendly service ! I came in looking for a car for me and my huskies, Leo did a great job explaining my options. He was very detailed in the differences of each car. My I came in looking for a car for me and my huskies, Leo did a great job explaining my options. He was very detailed in the differences of each car. My dogs love the new car and fit comfortably! More
by Subaru123
Employees Worked With
Leo Molina
July 01, 2017
Great service This dealer ship has always been excellent with customer service and Coty really knows his stuff and shows a passion for the cars and the customer. This dealer ship has always been excellent with customer service and Coty really knows his stuff and shows a passion for the cars and the customer. More
by Cory244
Employees Worked With
Coty Ritchie
