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Falcone Automotive

Indianapolis, IN

4.9
2,153 Reviews
Anyone can sell you a new car. And if a new car is all you want, then you have lots of dealerships to choose from. But at Falcone Automotive, I want to build relationships. After four decades in the vehicle business, I know there is no substitute for customer service. You expect it. You deserve it. And that's what we are going to give you. You can count on it. Why? Because that's my name on the door. Bob Falcone President/CEO Falcone Automotive Falconevss.com
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1930 W 16th St

Indianapolis, IN

46202

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Showing 2,153 reviews

September 28, 2017

Our purchase of a new vehicle. We bought a 2018 Subaru Outback. We really appreciated our experience at Falcone. Years ago, I purchased a Saturn. This experience reminded me of that More

by Trisha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Bartelson
September 27, 2017

Great Service and Deal Matt was very patient, friendly, professional, and knowledgeable about all my questions. He took time to explan the difference between financin More

by LaQuesha N.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Bartelson
September 19, 2017

40k Checkup I came in for my 40k checkup on my Jetta. The staff courteous, informative and truly caring. The work and inspections were carried out quickly and eff More

by sainhouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2017

Falcone is the best. Brought my 2000 Beetle in for service because the air conditioning was not functioning. They diagnosed the problem that day and gave me a beautiful wh More

by Arthur D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2017

Helpful Staff I went in to purchase a used Subaru Forrester and the staff helped me lease to own a new VW Tiguan for the same price. I was highly satisfied by how h More

by mzook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Falcone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Kitner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2017

Excellent Service - Every Time I'm extremely happy with the service I get every time I take my vehicle to Falcone. Steve Halloran is very personable, informative and makes sure I'm More

by AngelaPayne1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2017

100 miles Your story: Came in for routine oil change and service. Also had some superficial scratches removed. We drive 100 miles to come here so we apprecia More

by Outback17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
September 12, 2017

The team was awesome. They helped figure out my service agreement, and didn't even wait to go ahead and service my car. I was so pleased! More

by Cinda L Kelley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brady O'Cull
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2017

Consistently Great Service As always, Falcone took wonderful care of our car. They provided a shuttle to work after I dropped it off, quickly diagnosed the problem and rectified More

by James McGrath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Halloran
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2017

5th family VW lease We picked up our sons new 2017 Jetta TSI Sport last week from Falcone VW on 16th St in Indianapolis. This is our fifth new VW lease since 2010 (with More

by clawsonbob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Falcone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Poynter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe Abbasi
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