Subaru of Jacksonville

What a pleasant experience! Our salesman, Juan Hernandez, was one of the most enjoyable sales people we've dealt with in a long time. We had a reasonable target price in mind an Our salesman, Juan Hernandez, was one of the most enjoyable sales people we've dealt with in a long time. We had a reasonable target price in mind and, to our surprise, that's about what he offered us, so no haggle. Everything about this dealership inspires confidence, from their strong support of important community programs like Habitat to their straightforward, transparent approach to their customers. No tricks like advertising cars that aren't there, no hidden agendas, and no pressure. Juan spent an inordinate amount of time with us on the electronics of the car, and in the process taught us some things we didn't know about our own phones. Oh, by the way, our new Outback is a sweet ride. More

There’s a reason Subaru of Jacksonville is number one! We were looking for our first new Subaru for a month in Pensacola, Florida and surrounding areas.(1-2 hour distances). When other dealerships turne We were looking for our first new Subaru for a month in Pensacola, Florida and surrounding areas.(1-2 hour distances). When other dealerships turned us down or told us to look for another model of the car, I contacted Subaru of Jacksonville. They gave us the right price and were absolutely great to work with! We drove 6 hours to pick up the car. When we first got there, they quickly brought us our beautiful car, let me dest drive it and got the paper work done. They even let us take our dog in with us. We were treated like family. Josh Strickland was very trustworthy, professional, at the same time laid back and cool which made us very comfortable. This is something I’ve never experienced with car dealers. He’s the best! Also, AJ in financing was once of a kind. Professional and easy going, and loved helping us, which made what can be a stressful situation a breeze. The team at Subaru of Jacksonville made us have a good time buying the car! Thank you! More

Quick Sale David was very helpful and quick! Worked with me on looking at a few different vehicles. Traded in a car at a very reasonable offer and walked out hap David was very helpful and quick! Worked with me on looking at a few different vehicles. Traded in a car at a very reasonable offer and walked out happy! Great customer service! More

Best car buying experience Friendly, knowledgeable, and interested in making a deal acceptable to both me and them. One of the best car buying experiences I have ever had. Friendly, knowledgeable, and interested in making a deal acceptable to both me and them. One of the best car buying experiences I have ever had. More

Great cars, great service I would thoroughly recommend this dealership. Helpful from buying the buying process (a special recommendation to David) through to the finance and t I would thoroughly recommend this dealership. Helpful from buying the buying process (a special recommendation to David) through to the finance and then subsequent dealer fitted accessories. More

Great experience John Pitts was very informative and friendly without being pushy and high pressure. The finance team was efficient and thorough. We appreciated the sm John Pitts was very informative and friendly without being pushy and high pressure. The finance team was efficient and thorough. We appreciated the smooth experience and have recommended them already to our friends. More

New car purchase Best experience I have ever had buying a car. Jerry Johnson was great and I would recommend him if anyone is looking to buy a Subaru. No hassles, no p Best experience I have ever had buying a car. Jerry Johnson was great and I would recommend him if anyone is looking to buy a Subaru. No hassles, no pressure, just a great experience. I love my new Subaru and I would have bought sooner if I had known how painless this purchase would be. Kudos to Subaru of Jacksonville! I am a customer for life! More

Fast efficient service When I had a nail in my tire, I went to Subaru of Jacksonville (where we had purchased the vehicle) and they took me right away, removed the nail and When I had a nail in my tire, I went to Subaru of Jacksonville (where we had purchased the vehicle) and they took me right away, removed the nail and washed the car. Very efficient service that exceeded my expectations. More

Quickly got me back on the road We heading South for a vacation and was driving down I-295 in Jacksonville. I noticed some steam coming out from under the hood. I 'nursed' the car We heading South for a vacation and was driving down I-295 in Jacksonville. I noticed some steam coming out from under the hood. I 'nursed' the car to the nearest Subaru dealer and asked for some help. I anticipated we would be there all day.... They got me in within 20 minutes and had the evaluation to me 15 minutes later. Bad radiator and none in stock or in town. Nearest new radiator was in Miami. The service advisor, Joseph Rodriguez got it ordered for delivery the next day. I asked if I could get a 'loaner' and he gave us a BRAND NEW 2018 Subaru Legacy with only 120 miles on the odometer!!! That made us feel a lot better after the stressful morning. We got the call the next afternoon that our car was ready to be picked up. We were extremely happy with both Joe and this dealership. More

BRAVO Amazing. Very clean dealership; Meticulous sales people aren't pushy yet knowledgeable to answer every question in a polite, professional manner. I Amazing. Very clean dealership; Meticulous sales people aren't pushy yet knowledgeable to answer every question in a polite, professional manner. I felt comfortable there while waiting for my SUV to be serviced. Steven Wall (Service Department) gave me the confidence I needed to know that my SUV issues would be addressed in a timely manner. He is quite an asset to your company. Mr Wall is the reason I will be returning to Subaru (Regency) for all my service needs. I've never been to a dealership like this. Quite impressive!! More