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Harbro Sales & Service Inc
Whitinsville / Webster, MA
2,379 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts.
What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked.
At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,379 reviews
November 03, 2017
Car hunt I spent countless hours searching for the right vehicle for the right price and couldn’t be happier! I got a beautiful vehicle with low mileage for a I spent countless hours searching for the right vehicle for the right price and couldn’t be happier! I got a beautiful vehicle with low mileage for a great price and everyone at Harbro was very helpful and friendly and made the process as quick and easy as possible for me! More
by LB
Employees Worked With
Don Latham - service , Michael McLaughlin
Helpful November 02, 2017
Service Dept. Joe Ceramicoli and Joe Yuele are just the best. I was in the other day because my low tire pressure light came on. I stopped in and Joe Yuele Joe Ceramicoli and Joe Yuele are just the best. I was in the other day because my low tire pressure light came on. I stopped in and Joe Yuele took care of the issue right away. I just needed a little air in my tires. And he went on to explain to me how tire pressure works and assured me I was good to go. They are both so nice and polite. No matter how many questions I ask they are always patient with me. Everything is explained so I can understand what they are saying. More
by patzy
Employees Worked With
Joseph Ceramicoli, Joe Yuele
November 02, 2017
Honest, friendly buying experience I've been looking for a clean, regular-cab GMC Sierra 2500 HD for six months. Disheartened by the condition of trucks that I was finding, I was ill-pr I've been looking for a clean, regular-cab GMC Sierra 2500 HD for six months. Disheartened by the condition of trucks that I was finding, I was ill-prepared to make a split decision if I saw a truck advertised. I needed expert help. Tim asked the team to keep an eye out, and within a few days they found the exact truck I was looking for. They acted quickly to obtain it; carefully checked it over; guided me through the buying process; clearly explained costs, price, and financing; and prepared all my paperwork. Harbro's staff was professional, pleasant, and genuinely thankful to me and to every customer who came in while I was there. They worked hard to make my buying experience as simple and painless as possible. This was the most friendly, transparent car-buying experience I've ever had. Let Harbro's team of honest, friendly, and hard-working experts help you! More
by dcontejr533
November 01, 2017
work on jeep service techs joey and joe are super polite and go above and beyond every time. I have and will continue to recommend them to friends and family!! service techs joey and joe are super polite and go above and beyond every time. I have and will continue to recommend them to friends and family!! More
by chris123
Employees Worked With
Joseph Ceramicoli, Joe Yuele
October 31, 2017
great service and even better workers I was having problems with my car and so I called in for appointment and Joey was able to see me almost immediately. Even though it turned out that I I was having problems with my car and so I called in for appointment and Joey was able to see me almost immediately. Even though it turned out that I only needed an oil change, Joey checked over my entire car to make sure nothing else was wrong with it. He gave me service that was way beyond my expectations and after leaving I felt certain that my car was in great shape. I have returned to Joey multiple times for service on my car over the years and he has never disappointed me with his work. He is also a great person to speak to and has great customer service. More
by Nacho angry
Employees Worked With
Joe Yuele
October 30, 2017
excellent quality, service and attentiveness It was a wonderful buying experience in dealing with the entire staff at Harbro. No pressure just pleasure.. could not have been more helpful and cour It was a wonderful buying experience in dealing with the entire staff at Harbro. No pressure just pleasure.. could not have been more helpful and courteous. Thank you again. Tom More
by tommytomas
Employees Worked With
Dan , Michael McLaughlin, Lisa Borraccino
October 20, 2017
amazing people amazing cars the car sales man at this dealer ship was very nice, very patient, and all around helpful. jeremy who was my sales man made me feel welcome and helped the car sales man at this dealer ship was very nice, very patient, and all around helpful. jeremy who was my sales man made me feel welcome and helped me through the steps of everything because I never bought a car from anywhere before. I bought a ford fiesta and I absolutely love it. I will definitely be buying another car here when I need it. THANK YOU SO MUCH HARBRO for my amazing experience and my amazing purchase. More
by Amers899
Employees Worked With
October 18, 2017
Exceptional Service the Nom at Harbro. I brought my 2014 Jeep Compass in for new tires, an alignment, and oil change at Harbro on 10/17/17. Everything went as smoothly as possible; my new t I brought my 2014 Jeep Compass in for new tires, an alignment, and oil change at Harbro on 10/17/17. Everything went as smoothly as possible; my new tires (Michelin Defender) are the smoothest riding, quietest tires I have ever purchased, and have an anticipated tread life of 90,000 miles. Can't say enough good things about the communication, politeness, and, most of all, the honesty of this dealer. More
by mossymurray
October 17, 2017
Easy, friendly, no preassure I was a bit nervous to start the shopping process since I've been a stay at home mom fulltime and worked part time. But with Ricks help, my husbands p I was a bit nervous to start the shopping process since I've been a stay at home mom fulltime and worked part time. But with Ricks help, my husbands patients and trading in my truck I am now the owner of ’new to me’ Subaru. Harbro of Webster was the only place we stopped at to check out vehicles, this is our second purchase from this location. They are very friendly and easy to work with. More
by Gkarric07
Employees Worked With
Rick Gaudreau
October 08, 2017
Starter failure I called the dealership at 11am with my problem (not a standard starter problem). Went through several Solutions over the phone with no remedy. It was I called the dealership at 11am with my problem (not a standard starter problem). Went through several Solutions over the phone with no remedy. It was lunch time and I had my two children with me. The service department work through lunch to get me my car back within the hour. No big corporate dealership could get that done, only a family-owned business that cares for each individual customer. Thank you Mark, Mike and Mickey More
by James
Employees Worked With
