Russ Darrow Mazda of Madison

Smooth as butter The best experience I’ve ever had at a car dealership. I was most apprehensive about the financial aspect of buying a new car but Allison provided a p The best experience I’ve ever had at a car dealership. I was most apprehensive about the financial aspect of buying a new car but Allison provided a pressure free environment and was honest, knowledgeable and very patient. She made me feel comfortable every step of the way. Will never shop anywhere else for vehicles for my family. More

My old truck Kyle was great. We test drove three cars and in the end I mentioned I really wanted an old truck. They had that truck. Everyone we talked to was great Kyle was great. We test drove three cars and in the end I mentioned I really wanted an old truck. They had that truck. Everyone we talked to was great, easy going laid back and clearly beloved in the cars they sell. I typically am hesitant with car dealers, trust issues, but this was a nice relaxed change of the usual expierence. I would recommend this dealership to anyone. More

GREAT SERVICE! Allison was the main reason why I purchased my new car. Her professionalism and expertise exceeded my expectations. I definitely recommend Allison a Allison was the main reason why I purchased my new car. Her professionalism and expertise exceeded my expectations. I definitely recommend Allison and I hope to work with her again in the future. She is a rock star! More

Seamless process. Exceptional service. Working with Allison at Russ Darrow was a great experience. Allison was very informative and made the financing process quick and seamless. Allison’s Working with Allison at Russ Darrow was a great experience. Allison was very informative and made the financing process quick and seamless. Allison’s knowledge and attention to detail made all the difference; a true asset to Russ Darrow. We will definitely work with Russ Darrow for our future car buying needs! More

See Review. Allison made the experience seamless, and attended to my personal needs, so I didn't just feel like a transaction. Typically I feel high pressure in Allison made the experience seamless, and attended to my personal needs, so I didn't just feel like a transaction. Typically I feel high pressure in the finance office, but she consulted me on what would be best for my needs. More

Absolutely terrific! My sales person John was very knowledgeable and helped walk me threw everything on the car! The great customer service continued through to the financ My sales person John was very knowledgeable and helped walk me threw everything on the car! The great customer service continued through to the finance office where Allison walked me threw and helped me understand all the paperwork! Great experience and terrific customer service! More

Kyle is awesome We had been looking at cars for a couple of days. We had gone to four or five dealerships, and all of the people that we dealt with were your stere We had been looking at cars for a couple of days. We had gone to four or five dealerships, and all of the people that we dealt with were your stereotypical “car salesman.” Fake tan, toupee like hair, pushy, etc. (I know that sounds a bit offensive, but it’s really what happened!) Not so with Kyle! He’s a genuine person, a genuinely nice guy and a pleasure to work with. I never felt like we were in some way being conned, he was straight forward and truthful. We came in looking for a new Mazda, and ended up with a used truck, but we’re not finished yet and I’m sure we’ll be back. Thanks for making what we consider somewhat of a chore a great experience, Kyle! More

Financial Vixen The finance manager was considerate to my every need, demand, and promptly mitigated all concerns with a suave yet genuine demeanor. Being stunningly The finance manager was considerate to my every need, demand, and promptly mitigated all concerns with a suave yet genuine demeanor. Being stunningly beautiful, impeccably well-spoken, and sharp witted with a keen sense of intellect is an impressive and rare find. More

Wonderful Service & Recommendations! Great experience with Russ Darrow! Not only did I find the perfect car for myself, but Allison Drueke was extremely thorough and knowledgable when pre Great experience with Russ Darrow! Not only did I find the perfect car for myself, but Allison Drueke was extremely thorough and knowledgable when presenting all financing options available. She was very patient and made sure I felt comfortable with the financing option I ended up choosing. If you're looking to buy a car from a great dealership with great customer service on all fronts, definitely check out Russ Darrow! More