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Harbro Sales & Service Inc

Whitinsville / Webster, MA

4.9
2,376 Reviews
Welcome to Harbro Sales & Service, where we're not just in the business of selling cars; we're in the business of creating happy and satisfied customers. For more than half a century, we've been a trusted name in the automotive industry, serving the Blackstone Valley area of Massachusetts. What sets us apart is our commitment to your peace of mind. With our exclusive 30-Day Buyback Promise, we stand by every vehicle we sell. If you're not completely satisfied with your purchase, we'll take it back, no questions asked. At Harbro, it's not just about the cars; it's about your experience. We treat our customers the way we would want to be treated, and it shows in our long-standing reputation. Discover hassle-free car buying and service at Harbro Sales & Service – where your satisfaction is our priority.
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546 Providence Rd. / 103 Worcester Rd.

Whitinsville / Webster, MA

01588

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Showing 2,376 reviews

November 21, 2017

Excellent Webster service from Rick, Joe, and Joey My first tire and brake service experience with Harbro. I'm thrilled to find this local family Webster dealership with professional quality service More

by Ann K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Gaudreau, Joseph Ceramicoli, Joe Yuele
Dec 02, 2017 -

Harbro Sales & Service Inc responded

Thanks so much for choosing Harbro for your new tires, we appreciate your business, here at the Webster Harbro location and its a great opportunity to check them out during the first snow with your CRV.

November 18, 2017

Friendly, knowledgeable technicians Both took the time to answer my questions and explain the reason for the services performed. Joe C. listened to my concerns and gave suggestions and r More

by perry, dolores
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Ceramicoli, Joe Yuele
November 18, 2017

Amazing experience Very friendly and helpful staff. I look forward to a long and satisfying relationship with everyone at Harbro. My experience was satisfying quick and More

by Bob's jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael McLaughlin
Nov 20, 2017 -

Harbro Sales & Service Inc responded

Bob, Can't thank you and your family enough for the loyalty over the years. It is great to see how well your grandfather is doing, and even better to get a chance see him. Enjoy your Jeep when the snow starts to fly and stay safe . Let us know if you need anything and we will see you soon for your first free oil change :) Mike

November 18, 2017

Always a great experience when ever I need service done to my car at Harbro its always a pleasure because Mark, Kelsey and the rest of the Harbro team are always so helpful and More

by Adventurous69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Curini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Sylvester, Mickey Harris, Kelsey Violette, Joseph Ceramicoli, Joe Yuele
Nov 18, 2017 -

Harbro Sales & Service Inc responded

On behalf of Harbro, I would like to say thank you for your dedication and loyalty to our company, as well as our service and sales departments! We are always available to assist you with your car needs whenever they arise. Our customers are our number one priority and your feedback helps us tremendously! Have a happy thanksgiving to you and yours from us and ours! Best, Kelsey Violette

Nov 18, 2017 -

Harbro Sales & Service Inc responded

Thanks for coming in today and brightening up our morning! We are always here to help. Happy Thanksgiving. -Mark

November 17, 2017

Very friendly and straight forward. The treatment I received from harbro was top notch, Rick is an excellent person and very helpful with the car buying process. I surely recommend check More

by Zachary Helgerson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Gaudreau
Nov 21, 2017 -

Harbro Sales & Service Inc responded

Thanks so much for the great review Zach! I hope your travels to Pittsfield are a little more relaxing, and you enjoy the fuel savings with the 1500. Please let me know when you need anything, look forward to you visiting for your first free oil change. Rick

November 17, 2017

Great experience! He was very helpful in explaining everything every step of the way. He really took the time to look at every aspect and make me feel confident in my d More

by Kimberly Dumont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Gaudreau
Dec 02, 2017 -

Harbro Sales & Service Inc responded

"Thanks so much for giving me a chance to work with you, and I hope that the Escape is now the great vehicle you were looking for. We appreciate your business and hope I see you and yours during the Holiday season. Please let me know if there is anything you need Rick

November 16, 2017

A+ Rating We bought a 2014 Hyundai and it looked like a show piece. The workmanship under the hood looked great also. Running this car for the last month has More

by kay456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2017 -

Harbro Sales & Service Inc responded

So glad to hear the good news! Thank you for taking the time to help us spread the news that there are still local family fun dealerships that truly care about their customers! Enjoy the vehicle and have a great Thanksgiving this week ! See you at your first complimentary oil change ! Mike

November 10, 2017

By far the best dealership! I’m giving Harbro 5 stars because I have bought from them previously and my last Jeep lasted 8 years! They are very personal, caring and there is no f More

by Meesh1926
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Gaudreau
Nov 13, 2017 -

Harbro Sales & Service Inc responded

Thanks so much for the Positive review Michelle. It was a pleasure to work with you and your mom to get this done. It must be great to have a brother like yours, David, to help you through the process. Enjoy the Cherokee, and please mention Harbro to your family and friends. See you at your first free oil change! Rick G

November 09, 2017

Fast and easy experience They were very helpful and made the whole experience fast and easy. Will shop from them again in the future and have already told my friends about th More

by David Blake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Gaudreau, Michael McLaughlin
Nov 13, 2017 -

Harbro Sales & Service Inc responded

Thanks for the great review David. It was a pleasure working with you and your dad. Please let us know if there is anything else you need, and enjoy your Fiesta. Rick

November 09, 2017

great experience throughout Selected a car from the website and came in for a look. The car was in great shape as advertised with detailed maintenance records that demonstrated More

by IFink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Valletto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2017 -

Harbro Sales & Service Inc responded

Thank you for choosing to utilize Harbro for your first used car buying experience! It was my pleasure to work with you and get you into your "new" Hyundai Elantra. As always, please let us know if you know of anyone looking for a vehicle, we would be happy to treat them well. :)

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