Mitchell Volvo of Simsbury

Thorough and professional service Mitchell Volvo Service is thorough and professional. They respect the customer’s wishes and do not “upsell” unnecessary work. Service advisor Sloan Mitchell Volvo Service is thorough and professional. They respect the customer’s wishes and do not “upsell” unnecessary work. Service advisor Sloan was excellent to work with. More

Great experience Exceptional service everytime!! The staff is accommodating,friendly and knowledgeable. I highly recommend Mitchell Volvo’s service department!! Exceptional service everytime!! The staff is accommodating,friendly and knowledgeable. I highly recommend Mitchell Volvo’s service department!! They always make sure to take the time to go over my vehicle with me and explain the work that has been done and answer any questions I may have before leaving. More

Great service great communication Did a great job took a few days to get the part but they made sure I could get to work etc. worked with my busy schedule to do the work. Did a great job took a few days to get the part but they made sure I could get to work etc. worked with my busy schedule to do the work. More

Prompt and professional The service was prompt and professional. The issue was identified and communicated to be a warranty issue addressed that same day by the service team. The service was prompt and professional. The issue was identified and communicated to be a warranty issue addressed that same day by the service team. More

Check up Came in for a check of brakes on a used car I purchased recently. They were honest. they told me nothing was wrong, brakes looked new and they did an Came in for a check of brakes on a used car I purchased recently. They were honest. they told me nothing was wrong, brakes looked new and they did an inspection. I received a timely phone call and when I picked up vehicle they did not charge me for the testing/diagnostic! Told me I was a new customer so no charge. What a delightful surprise. I’m going to them from now on if ANYTHING goes wrong w my car and I plan to do my maintenance there. Class act! More

Excellent communication and timeliness The drop off was easy. The service department called me promptly when my car was ready. At pick up the manager explained everything in detail that had The drop off was easy. The service department called me promptly when my car was ready. At pick up the manager explained everything in detail that had been done to my car. More

Professionals from Beginning to End! This was by far the easiest car purchase. The level of professionalism and transparency was as good as it gets. Every promise was delivered on and w This was by far the easiest car purchase. The level of professionalism and transparency was as good as it gets. Every promise was delivered on and we couldn't be happier! Thank you to the Mitchell Auto Group! More

Awesome Experience Ordered my 2018 x60 and it arrived! Ozzie from Mitchell Volvo was a pleasure to work with . The car is more than I hoped for. The staff was great i Ordered my 2018 x60 and it arrived! Ozzie from Mitchell Volvo was a pleasure to work with . The car is more than I hoped for. The staff was great in giving me my car tutorial! More

Sales experience - my Volvo The team at Mitchell went the extra mile to find an XC 60 that fit what I was looking for in a Volvo. The XC 60 is in high demand and there weren’t an The team at Mitchell went the extra mile to find an XC 60 that fit what I was looking for in a Volvo. The XC 60 is in high demand and there weren’t any models on the lot. However, within a few days Mitchell had a model that met all of my needs and within my budget (a car without all the extras!) Alan, Lou and Ozzy were very kind and helpful during the process. Excellent service and results. More

Buying a gently used 2017 XC60 I was hesitate to trade in my 2006 XC70 which I loved. However, my (new) XC60 is awesome! It will be even better when I understand all the new technol I was hesitate to trade in my 2006 XC70 which I loved. However, my (new) XC60 is awesome! It will be even better when I understand all the new technology. Thanks to Alane, Lou and Ozzie. More