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Alfa Romeo of San Diego

San Diego, CA

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81 Reviews

5135 Convoy St

San Diego, CA

92111

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81 Reviews of Alfa Romeo of San Diego

December 10, 2017

Top Notch Customer Service! Upon reading Motor Trend about their "car of the year" and having no experience with Alfa Romeo's I decided to go investigate in person at this dealer More

by Media Mark 67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Blair
Dec 11, 2017 -

Alfa Romeo of San Diego responded

We're glad Lisa was able to give you an introduction to the Giulia. It's great to know your paperwork was expedited and you were given a efficient experience with us. We thank you for allowing us to earn your business and we hope to work with you in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Robert Bartolo, General Manager

October 21, 2017

Excellent customer service Ed Myung is awesome. I brought my car in because of a leaking water pump and I talked with Ed on the phone. He was so personable and thorough in wha More

by Fiatgal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Myung
Oct 23, 2017 -

Alfa Romeo of San Diego responded

All too often people drop off their vehicles and have no idea what is being done to them, this can be annoying so we're glad Ed took the time to explain the process. We're overjoyed you got your vehicle back on time. Thank you for your five star review and recommendation. We appreciate your business and look forward to working with you again in the future. Please be sure to check back here for savings, updates, and more. Regards, Chuck Kempf, Service Manager

October 11, 2017

Great Buying Experience Frankie Musilli and Virgil White were very professional, really knew their "stuff" and super transparent. No bait and switch tactics here. I would b More

by MGB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None
Oct 11, 2017 -

Alfa Romeo of San Diego responded

We're glad Frank and Virgil were professional and knowledgeable.The bait and switch tactics are dishonest and we believe honesty is key, so none of that around here. We thank you for your five star review. When you're in the market for another vehicle, yo know where to find us. We appreciate your business and look forward to working with you again in the future. Please be sure to check our Facebook and Twitter for savings, updates, and more. Regards, Robert Bartolo, General Manager

October 11, 2017

Professional staffs Virgil White and Tom Sonesaksith were very professional and helpful. I bought the new Alfa Romeo Giulia. They tried to do everything they could to m More

by kazyam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Virgil White, Tom Sonesaksith
Oct 13, 2017 -

Alfa Romeo of San Diego responded

We're glad Virgil and Tom were professional and helpful.We know you'll enjoy that Giulia. We appreciate your business and look forward to working with you again in the future. Please be sure to check our Facebook and Twitter for savings, updates, and more. Regards, Robert Bartolo, General Manager

September 21, 2017

Very professional team Charles Kempf has been a delight to work with. He is always professional on the phone and in person. I bought the new Alfa Romeo Giulia. There have be More

by Carldesigns
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Kempf and his service team
Sep 21, 2017 -

Alfa Romeo of San Diego responded

Thanks Carl! We're pleased to hear that Charles continues to make sure that you are well accommodated, and has been helpful and informative each time you've need his assistance. It's wonderful to know that your latest car buying experience was so hassle-free and pleasant, and we hope you're enjoying your new Giulia! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Robert Bartolo, General Manager

September 20, 2017

Had engine issue Amazing service-every time! I had an ongoing issue we were trying to isolate to fix-Ed and Colby helped me get the issue isolated and fixed-honestl More

by bonzai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Myung and Coby Ellis
Sep 20, 2017 -

Alfa Romeo of San Diego responded

We're glad to have helped fix what you needed. We aren't in the business to take advantage of the very people that make us successful. We're here because we love our work and love helping other. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards Chuck Kempf, Service Manager

September 17, 2017

Outstanding service!! I needed oil change and take care of a recall and Charles Kempf was super helpful and friendly. Charles took the time to sit down with me and explai More

by Israel Huerta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Kempf
Sep 18, 2017 -

Alfa Romeo of San Diego responded

Israel it's great to know your time with us was informative and efficient. We appreciate your business and look forward to working with you again in the future. Please be sure to check back here for savings, updates, and more! Regards Chuck Kempf, Service Manager

September 16, 2017

Fiat service This review encompasses several visits to this dealership (I own 2 Fiat 500s). Charles Kempf, the Service Manager, assisted me each time. Without fa More

by Mateo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Kempf
Sep 18, 2017 -

Alfa Romeo of San Diego responded

We thank you for your continued business as well as this five star review. Service visits shouldn't be painful, we strongly believe that. We appreciate your business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more! Regards Chuck Kempf, Service Manager

September 10, 2017

Great team effort!! I was looking for a Giulia QF and the team at Afla Roeo SD stepped up and made me a great deal I could not refuse. We drove down from LA and made too More

by Blue QF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie Musilli
Sep 11, 2017 -

Alfa Romeo of San Diego responded

We're overjoyed that we were able to get you the deal on the car you wanted. It's great that Frankie was there to guide you through the whole process. Your business is appreciated and we look forward to working with you again. Be sure to find us on Facebook and Twitter for updates, savings, and more. Regards Robert Bartolo, General Manager

September 09, 2017

Professional, Very Focused on Dealing With Situation Service manager/department dealt with problematic situation very well -- went way beyond the expected response. Took care of known issues quickly and More

by JMN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles (Chuck) and Ed
Sep 11, 2017 -

Alfa Romeo of San Diego responded

We're so glad we were able to take care of your know and unknown issues and doing so quickly and professionally. Your business is appreciated and we look forward to working with you again. Be sure to find us on Facebook and Twitter for updates, savings, and more. Regards Chuck Kempf, Service Manager

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