Jaguar, Land Rover, Volvo Cars of Indianapolis
Indianapolis, IN
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Sevice Great service. My expectations are always exceeded. Rod Shaw and all the service personnel that touch me are focused on my needs. I will purchase anot Great service. My expectations are always exceeded. Rod Shaw and all the service personnel that touch me are focused on my needs. I will purchase another Land Rover in the near future More
Always excellent service Steve McGuire and the service dept do a fantastic job with my '16 Volvo XC90 with usual service and this time with an acute problem. They were able to Steve McGuire and the service dept do a fantastic job with my '16 Volvo XC90 with usual service and this time with an acute problem. They were able to get me in quickly & did a great job. Differentiator for me is text msg communication where I can get quick communication with Steve without the usual delays of phone calls. Also always have a loaner esp since I travel 70 mi to come to the dealership More
Great car - not so good delivery Took delivery of RR sport - delighted with the car. Only issue is that is was delivered with an amber fault on the front headlight. Has been subsequ Took delivery of RR sport - delighted with the car. Only issue is that is was delivered with an amber fault on the front headlight. Has been subsequently fixed but needed a replacement headlamp unit. More
New car purchase The sales staff are wonderful to work with and very knowledgeable. The service department does Quality work and always very friendly. I can’t think of The sales staff are wonderful to work with and very knowledgeable. The service department does Quality work and always very friendly. I can’t think of a better place to buy a vehicle More
visit was made to check on excess oil consumption The visit was successful--I got some peace of mind and received a good education on some technical points about my Volvo from the service representati The visit was successful--I got some peace of mind and received a good education on some technical points about my Volvo from the service representative. More
Recent LR4 Purchase I recently purchased a certified pre-owned LR 4 from Tom Wood Land Rover and had a good experience dealing with the Bruce the sales rep and the whole I recently purchased a certified pre-owned LR 4 from Tom Wood Land Rover and had a good experience dealing with the Bruce the sales rep and the whole team. Usually I hate dealing with car salesman but Bruce was easy to deal with, never pressured me to purchase the car, provide me with timely information on the SUV and worked with me to get the best price on the vehicle. We love our LR4! Its a great SUV and is the perfect vehicle for our family. I would recommend Tom Wood and Bruce for those looking to purchase a Land Rover! More
Excellent service and Service Manager Tom Wood Jaguar has always taken excellence care of my 4 Jaguars! The recent service for 70 thousand miles was completed efficiently and thoroughly! I Tom Wood Jaguar has always taken excellence care of my 4 Jaguars! The recent service for 70 thousand miles was completed efficiently and thoroughly! I only use Tom Wood for my service and also for new purchases. Dan Klingler, Service Manage, is the best of the best! Always treating me with respect and honesty! Dan is an asset to Tom Wood Jaguar for sure? More
Waste of money and time they did not have the tools to diagnose the transmission error on my 1997 car but scheduled an appointment anyway. it was a 100% waste of my time dro they did not have the tools to diagnose the transmission error on my 1997 car but scheduled an appointment anyway. it was a 100% waste of my time dropping off and picking up my car five days later. I was told all they could do was install a new transmission. $151 and three hours of my life gone... More
Good job Tom I dropped my car off and they called me we did everything over the phone and I was happy how everything thing went well I was very satisfied I dropped my car off and they called me we did everything over the phone and I was happy how everything thing went well I was very satisfied More
Land Rover Serice We don't have many issues with our Land Rover, but when we do Tom Wood Service center always take care of us without trying to suggest unneeded servic We don't have many issues with our Land Rover, but when we do Tom Wood Service center always take care of us without trying to suggest unneeded services. They are thorough in explaining why and when a service is really needed. They send out and honor all coupons for discounted services. I am extremely pleased with this dealership and customer care service they offer More