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Jaguar, Land Rover, Volvo Cars of Indianapolis

Indianapolis, IN

4.3
269 Reviews

4620 E 96th St

Indianapolis, IN

46240

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Showing 269 reviews

December 22, 2017

Sevice Great service. My expectations are always exceeded. Rod Shaw and all the service personnel that touch me are focused on my needs. I will purchase anot More

by Monty g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rid shaw
Dec 27, 2017 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

So nice to get a great comment. Everyone loves a compliment, but in these days of social media, they are more important than ever. Thank you so much.

December 14, 2017

Always excellent service Steve McGuire and the service dept do a fantastic job with my '16 Volvo XC90 with usual service and this time with an acute problem. They were able to More

by WL Volvo XC90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve McGuire
Dec 18, 2017 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Thank you for your kind words. We’ve spent 50 years building our business, and our Service Departments are an essential part of it. Glad you were pleased with us.

December 11, 2017

Great car - not so good delivery Took delivery of RR sport - delighted with the car. Only issue is that is was delivered with an amber fault on the front headlight. Has been subsequ More

by Colin753
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Adolay
December 07, 2017

New car purchase The sales staff are wonderful to work with and very knowledgeable. The service department does Quality work and always very friendly. I can’t think of More

by Rogerkeller1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe DeFano and Randy Bennett
Dec 13, 2017 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Thank you for your kind words. We’ve spent 50 years building our business, and we’re proud you’re part of it.

December 07, 2017

visit was made to check on excess oil consumption The visit was successful--I got some peace of mind and received a good education on some technical points about my Volvo from the service representati More

by diane7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Rynard
Dec 13, 2017 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Thanks for your business AND your kind words. Service Departments aren’t out front with all the lights and sparkle, but we know that’s where we keep our customers. Glad you’re one of them.

December 05, 2017

Recent LR4 Purchase I recently purchased a certified pre-owned LR 4 from Tom Wood Land Rover and had a good experience dealing with the Bruce the sales rep and the whole More

by NewLandRoverOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Watts
Dec 05, 2017 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Such kind thoughts. Thank you. Enjoy your LR4 and, remember, if you need a second vehicle, our selection of pre-owned is incredible. Stop by soon!

December 01, 2017

Excellent service and Service Manager Tom Wood Jaguar has always taken excellence care of my 4 Jaguars! The recent service for 70 thousand miles was completed efficiently and thoroughly! I More

by Doug Elmore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Klingler
Dec 01, 2017 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

Your vehicle is important. We’re so happy you’re pleased with the work we did on yours. Please tell others, and please come back again. We’ll keep you rolling. That’s our job.

November 30, 2017

Waste of money and time they did not have the tools to diagnose the transmission error on my 1997 car but scheduled an appointment anyway. it was a 100% waste of my time dro More

by Chetkkene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan klingler
November 30, 2017

Good job Tom I dropped my car off and they called me we did everything over the phone and I was happy how everything thing went well I was very satisfied More

by Dwaites72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Dec 01, 2017 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

We appreciate your positive comments regarding our Service Department. We hope we’ve made a friend--and a permanent customer--in you. We’ll do our best to live up to your review.

November 28, 2017

Land Rover Serice We don't have many issues with our Land Rover, but when we do Tom Wood Service center always take care of us without trying to suggest unneeded servic More

by Art1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric K. Johnston, Molly Kennedy
Nov 29, 2017 -

Jaguar, Land Rover, Volvo Cars of Indianapolis responded

We’ll make certain our Service Department sees your review. They’re total professionals, but like everyone else, they enjoy a compliment.

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