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Bishop Maserati Alfa Romeo
Hurst, TX
1,273 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,273 reviews
January 04, 2018
Go anywhere else Dishonest Salesperson, horrible service, will never buy here again. Car has been in service since I bought it a month ago. Terrible experience at this Dishonest Salesperson, horrible service, will never buy here again. Car has been in service since I bought it a month ago. Terrible experience at this dealership all around More
by Erin Razo
Employees Worked With
Mark Anthony, Rami Rassas
Helpful January 04, 2018
What a great experience! We shopped around at Mercedes and BMW before coming to Essence Maserati. I’m very glad we came to Essence. It was a great experience with great peop We shopped around at Mercedes and BMW before coming to Essence Maserati. I’m very glad we came to Essence. It was a great experience with great people. I would highly recommend both the dealership and Adam to anyone looking for a new car! More
by Wolfbtc56
Employees Worked With
Adam A.
December 30, 2017
Straightforward pleasant experience I presented my needs and they worked with me in a smooth and professional manner to place my son in a new Giulia . I was able to get the car I was hop I presented my needs and they worked with me in a smooth and professional manner to place my son in a new Giulia . I was able to get the car I was hoping for at the budget I suggested without being ‘sold up’. Trade in value was fair and equitable. I was impressed by this dealership and Adam did a great job working with me and my son. More
by Jedi Knight
Employees Worked With
Rami Rassas, Adam A.
December 29, 2017
Awesome dealership and team Will, part of the sales team, was extremely helpful and made the experience quick and easy! I am extremely satisfied with my purchase and experience. Will, part of the sales team, was extremely helpful and made the experience quick and easy! I am extremely satisfied with my purchase and experience. More
by Afenster
Employees Worked With
Will M.
December 23, 2017
1st Class Start to Finish What a great buying experience. I saw the vehicle I wanted on the website, one quick phone call and we agreed to a very fair price. No back and fort What a great buying experience. I saw the vehicle I wanted on the website, one quick phone call and we agreed to a very fair price. No back and forth, no hassle, just a great experience. My salesman, Ayman, had everything ready for me the next morning. He was great, he answered all of my questions and I was in and out in 30 minutes. Ben in Finance was excellent also. Everything you could ask for. I will be back! More
by TLindeen
Employees Worked With
Ayman M, Ben Rojas
December 13, 2017
World class customer service Ayman was able to make buying a car a pleasant experience, which I never knew would be possible. He was extremely knowledgeable, patient and went abov Ayman was able to make buying a car a pleasant experience, which I never knew would be possible. He was extremely knowledgeable, patient and went above and beyond to meet my needs. Ayman's customer service skills are among the best I have ever experienced. The rest of the staff was also very professional and helpful. Ben in finance was also amazing. If you are looking for a pleasant and enjoyable car buying experience, go see Ayman. You won't be disappointed. More
by Manoela
Employees Worked With
Ayman M, Ben Rojas
December 10, 2017
Bad Customer Service Visit dealership to purchase vehicle on their website and after making final decision, I passed my keys to get a trade-in value for my vehicle. Accord Visit dealership to purchase vehicle on their website and after making final decision, I passed my keys to get a trade-in value for my vehicle. According to their dealership, they use Kelly Blue Book to provide a accurate value for trade-ins. This is so not true by Essence and based on available information to customers through the Internet, untrue/shady information or practices should be discourage at all times. Know who is sitting across from you prior to making or thinking the customer(s) haven’t done their research. Finance manager stating something was done, when in fact he never actually used the tool(s) that is available to the customer. No, I will not allow you the dealership to make $10,000 profit from my trade-in. When I question your source for receiving the trade-in value, I was told it came from KBB and I pulled up KBB and the value was totally different, which was $4000 difference, than, I was told the dealership needed to put money into my truck that is still under factory warranty and has extremely low mileage. Here is the numbers: Dealership offer: $17,300 KBB: $24,346 Resell value: starts at $27,000 My request: $22,500 More
by philly19147
Employees Worked With
Ayman M, Ben Rojas
December 08, 2017
Wonderful experience This was absolutely the best car buying experience I've ever had. The staff was very accommodating, no heavy pressure. They offered their products, a This was absolutely the best car buying experience I've ever had. The staff was very accommodating, no heavy pressure. They offered their products, answered our questions and then stepped back &etc us make up our mind! Total 12 out of 10! More
by Pop8b
Employees Worked With
Cody M., Rami Rassas, Ben Rojas
December 04, 2017
Great car buying experience Our salesperson Adam was very professional and did a great job delivering on all that he promised. Excellent service, fair prices and great selection Our salesperson Adam was very professional and did a great job delivering on all that he promised. Excellent service, fair prices and great selection of high end used vehicles. I would highly recommend Essence Maserati More
by Matthew Stephen Hebb
Employees Worked With
Adam A., Ben Rojas
November 30, 2017
outstanding service and great knowledge of product. My designated dealer for all my future purchases and I will recommend them to all my friends and family. In addition to a great deal I got best custom My designated dealer for all my future purchases and I will recommend them to all my friends and family. In addition to a great deal I got best customer service. !!!!!!! !!!!!! !!!!!!! !!!!!!! !!!!!! !!!!!! !!!!!!! !!!!!!!!! More
by Sabrina1
Employees Worked With
Ayman M
