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Porsche Westlake

Thousand Oaks, CA

5.0
360 Reviews
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3863 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 360 reviews

December 19, 2017

Excellent dealership My brand new 911 stalled after 100 miles. Rusnack Porsche promptly diagnosed the problem, ordered the necessary parts and had my car back to me in 2 w More

by Zoomcor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2018 -

Porsche Westlake responded

Thank you for the great review of your experience! I am happy to know that you enjoyed a great experience with our team. Thank you for choosing Rusnak/Westlake Porsche. - Keith Goldberg, General Manager

December 16, 2017

Pleasant! Great service department. Steve Ellis is my go to guy for anything my car needs. Always a pleasure going to Rusnak Westlake Porsche service departme More

by Porsche4Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2017 -

Porsche Westlake responded

I am so happy to hear that Steve went above and beyond to ensure your satisfaction. Thank you for choosing Rusnak/Westlake Porsche! - Keith Goldberg, General Manager

November 29, 2017

Very easy! The process of purchasing a car was super easy as Sascha Kiesbuy, my sales person guided me thru EVERYTHING in an efficient and painless way. Total t More

by Victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sascha Kiesbuy
Dec 11, 2017 -

Porsche Westlake responded

Victor, thank you for the great review of your experience. I am happy to know that Sascha was professional and efficient. Thank you for the feedback, and thank you for choosing Rusnak/Westlake Porsche. - Keith Goldberg, General Manager

November 18, 2017

Fast and efficient I was able to schedule my appointment online at a date and time that was convenient for me. I called the service department to see if I could stop by More

by Valerie Vollmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee Carranco
Nov 27, 2017 -

Porsche Westlake responded

Valerie, thank you for sharing your experience. I am happy to hear that you had a great and quick experience with our Service Department. We look forward to working with you in the future. Thank you for choosing Rusnak/Westlake Porsche! - Keith Goldberg, General Manager

November 09, 2017

Comfortable and prompt Sales team and management were on target based on my e mail confirmation of purchase no changes or add on friendly and courteous through purchase proc More

by LMDHND
Recommend Dealer
Yes
Employees Worked With
Robert Watkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stratmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2017 -

Porsche Westlake responded

Thank you for your feedback! I am happy to hear that our team took great care in providing a professional and efficient buying experience. Thank you for choosing Rusnak/Westlake Porsche. - Keith Goldberg, General Manager

November 08, 2017

Rene was awesome. I didn't have an appointment, but came in when a warning light appeared. Rene handled my situation professionally and efficiently, and with no surpri More

by Donn T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Carranco
Nov 27, 2017 -

Porsche Westlake responded

Donn, thank you for the great review! I am happy to hear that Renee was able to address the concern with professionalism and efficiency. Thank you for choosing Rusnak/Westlake Porsche. - Keith Goldberg, General Manager

November 03, 2017

very smooth. Friendly people. Josh and Greg were both very knowledgable and friendly. Experience was good and I'd go back again and recommend to a friend or family member. More

by Bauerdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh in Sales and Greg in Finance
Nov 13, 2017 -

Porsche Westlake responded

Thank you for the great feedback! I am so glad to know that Josh and Greg were knowledgeable and friendly. We look forward to working with you in the future. Thank you for choosing Rusnak/Pasadena Porsche!- Keith Goldberg, General Manager

November 01, 2017

Service and check car for needed repairs Needed service and it appears it was done and done on time. Car was clean when I picked it up. Nothing noted that concerned me. More

by WBC1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2017 -

Porsche Westlake responded

Thank you for the great review! I am happy to hear that you had a seamless Service experience. - Keith Goldberg, General Manager

October 31, 2017

Found the car through Porsche website. Worked with Marty, very professional covering everything prior to our visit to pick up the car. Dealership experience was great and Marty a pleasure to work with. High More

by epnich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2017 -

Porsche Westlake responded

Thank you for the great review of your buying experience. I am glad to hear that Marty was professional and easy to work with! Thank you for choosing Rusnak/Pasadena Porsche. - Keith Goldberg, General Manager

October 25, 2017

Richard has been taking care of our cars for 7 years. First at Audi and now at Porche. He’s been amazing in every aspect possible. Porche is lucky to have h More

by Dfeingold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Oct 30, 2017 -

Porsche Westlake responded

Thank you for your continued patronage, and thank you for recognizing Richard! We are so glad to have Richard on our team. Thank you for your review! - Keith Goldberg, General Manager

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