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BMW of Bakersfield

Bakersfield, CA

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rated
89 Reviews
BMW of Bakersfield is Kern County's leading provider of premium products and services for individual mobility. We will be known for our ability to provide a premium experience by going the extra mile to inspire a compassionate, community driven environment for both current and future customers as we continue to develop a culture of customer first.
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5400 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 89 reviews

December 30, 2017

Amazing customer service Cody had amazing customer service skills. It's so easy talking to him and he is so knowledgeable about the products that he sells without being confus More

by Bigblue75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Jarnagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2018 -

BMW of Bakersfield responded

Bigblue75. This is the type of experience we love hearing about! Thank you for taking the time to comment on the 5 Star service you received during your purchasing experience. Our staff strives to provide service that exceeds expectations, so we appreciate you letting us know we are succeeding. We hope you have a wonderful day and we look forward to your next visit! Your BMW of Bakersfield team

December 30, 2017

Great deals Easy and fast and profisonal when ever I know some body need a car I send them to Elie coz his honest and give you the car you looking for More

by Client
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elie Jamal
Jan 17, 2018 -

BMW of Bakersfield responded

Client. Thank you for the 5 Star review and for your kind words about Elie! We are so glad that you enjoyed your visit and we hope you have a wonderful day! -Your BMW of Bakersfield team

December 29, 2017

Hands down best service! Very pleased with my recent experience with BMW of Bakersfield. It all wouldn’t have happened if it weren’t for Paula and Cherif. Paula is an excellen More

by Mary415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Estrada
Jan 17, 2018 -

BMW of Bakersfield responded

Hi Mary415. Thank you for taking the time to review BMW of Bakersfield! It is our mission to provide each of our guests with service that goes above and beyond any other dealer, just as you said. Thank you for letting us know we are succeeding! Your BMW of Bakersfield team

December 28, 2017

Great kid friendly environment Start doing doing some research and I was really looking for a jaguar and after talking to the internet staff I'm pretty now stuck on a 340i bmw. Will More

by Veevaldez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Estrada
Jan 17, 2018 -

BMW of Bakersfield responded

Hi Veevaldez. Thank you for your kind words about Paula and for taking the time to let us know about your 5 Star experience! We appreciate your feedback and look forward to providing you with 5 Star service again in the near future! Your BMW of Bakersfield team

December 28, 2017

Amazing customer service Paula was so great wrote on the internet and within minutes got an estimate on a BMW suv for my wife. You guys have the best staff to take care of cus More

by Haugen10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Estrada
Jan 17, 2018 -

BMW of Bakersfield responded

Hi Haugen10. We sincerely appreciate you taking time out of your day to review BMW of Bakersfield. It is our mission to provide each of our guests with excellent customer service, so thank you for letting us know we are succeeding! We hope you have a wonderful day. Your BMW of Bakersfield team

December 27, 2017

Knowledgeable, efficient, friendly employees!! I would definitely recommend BMW of Bakersfield. I had a overall great customer experience. The purchase process was streamlined. I felt treated like More

by Terrain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Jarnagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2018 -

BMW of Bakersfield responded

Hi Terrain. Thank you for taking the time to leave a review for us at BMW of Bakersfield We're happy we could meet your expectations! Thank you for your Business.

December 27, 2017

Paula is such a blessing! She went above and beyond to make sure my purchase was special she is awesome!!! I will make sure that I tell everyone to go see Paula 😊 More

by Jennifer0404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Estrada
Jan 17, 2018 -

BMW of Bakersfield responded

Hi Jennifer0404. We sincerely appreciate you taking the time to review us and tell us about the excellent service that Paula provided to you! We are so glad that you enjoyed your visit with us and we look forward to doing business with you again soon! -Your BMW of Bakersfield team

December 27, 2017

Great attention The service and help of Cody in looking for my first bmw was easy and it was what I was looking for. The attention and the way they worked with me was More

by Queenie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Jarnagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2018 -

BMW of Bakersfield responded

Hi Queenie. Thank you for your positive review. Your feedback is greatly appreciated. We are glad to hear you had an excellent experience with us. Have a wonderful day! 
 -Your BMW of Bakersfield Team

December 26, 2017

Honest and very helpful! Cody was a great salesman, he was very honest with me and helped me get the great deal I wanted! Very please with the management and Cody as a salesma More

by MLRobZ71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Jarnagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2017 -

BMW of Bakersfield responded

Hi MLRobZ71. We're so glad that we could help you find a great deal on your car! Thanks so much for taking the time to review us and we look forward to doing business with you again soon! -Your BMW of Bakersfield team

December 23, 2017

Great experience with Paula I had a great shopping experience, no pressure just loved buying my new car. The staff (Paula) was amazing. Thank you again for making my car buying e More

by Jango10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Estrada
Dec 26, 2017 -

BMW of Bakersfield responded

Hi Jango10. Thank you for your kind words about Paula and for taking the time to let us know about your 5 Star experience! We appreciate your feedback and look forward to providing you with 5 Star service again in the near future! Your BMW of Bakersfield team

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