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Audi Burlington

Burlington, MA

4.9
2,954 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 2,954 reviews

January 29, 2018

The Audi Burlington gang are all over it! I was looking around for another Audi, I wanted to get one of the last Audi S6's before they introduce the all new design. I wrote a simple email to t More

by MikeS6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Sargent, Kathleen Hutchinson, Sven Curkic
Jan 30, 2018 -

Audi Burlington responded

Thank you, Mike, for sharing your experience! It is our goal to offer every customer a personal touch and ensure that we do everything possible to help you leave our dealership happy. We thank you for your business and we look forward to helping with your automotive needs in the future! Best, Adnan Sehovic, General Manager

January 28, 2018

Outstanding Experience This was my third time using the service department at Audi Of Burlington. I have always dealt with Jim Parolisi, he is outstanding with his customer More

by AS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2018 -

Audi Burlington responded

Thank you, Ali, for taking time out of your day to write this review. Jim is a valued member of the team and I'm so happy to know that he took such good care of you. Please let us know if there is anything else we can help with. Best, Adnan Sehovic, General Manager

January 27, 2018

Audi A-6 I was greeted on time by Lauren. She passed me on to Ali who took care of the test drive. We initially couldn't arrive at a price that I wanted but fi More

by epkpedi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Mohajer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Collins
Jan 27, 2018 -

Audi Burlington responded

Thank you for your recommendation! I'm so happy to know you're enjoying your new Audi A6. On behalf of Lauren, Kevin, Ali and myself, we thank you for your business and look forward to the opportunity to serve your automotive needs for many more years to come! Best, Adnan Sehovic, General Manager

January 27, 2018

Second great experience at Audi Burlington Just bought my second car from Peter Matton, this time for my wife. After his professionalism and help getting me the right deal when i bought my 201 More

by Audi for life
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2018 -

Audi Burlington responded

Thank you for sharing your feedback with us! I'm so pleased to hear that Lauren and Peter were great to work with, and earned you and your wifes 5-Star rating. If any questions arise, please do not hesitate to reach out, as we are happy to help! Best, Adnan Sehovic, General Manager

January 26, 2018

Audi Q7 purchase Brendan was very helpful in all possible ways. He made the purchase experience very smooth and at the time of pickup he spent an hour going over all t More

by A Parwani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2018 -

Audi Burlington responded

Thank you for taking the time to share your experience with Brendan. I’m thrilled to hear you had such an enjoyable visit while purchasing your new Q7. I will be certain to share your encouraging words with him. We appreciate your recommendation and thank you for choosing us for your automotive needs. Best, Adnan Sehovic, General Manager

January 21, 2018

Exceptional Service from Sven and Team! Sven made the whole experience quick and painless. Paperwork sent in advance for a quicker visit to complete the financing and pick up the car. Sven More

by Chicago
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison, Sven Curkic, Jason Catalano
Jan 22, 2018 -

Audi Burlington responded

Thank you for taking the time to share your encouraging words and kind recommendation of Lauren, Josh, Sven and Jason. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Best, Adnan Sehovic, General Manager

January 10, 2018

Outstanding experience and exceptional customer service! I recently joined the Audi "family" and had the pleasure of working with Caitlyn Meuse. Throughout the entire process I felt taken care of, but never More

by MC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caitlin Meuse
Jan 10, 2018 -

Audi Burlington responded

Thank you for your wonderful recommendation! We are so happy to know that you enjoyed working with Caitlin, and that our team exceeded your expectations. We appreciate your business and we hope to have the opportunity to assist you with your automotive needs again in the future. Best, Adnan Sehovic, General Manager

January 10, 2018

Fabulous experience! I bought a used Audi Q7 and Ryan Beattie was the salesman who took me through the process. I was very impressed with this young man's professionalism More

by libby1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Beattie
Jan 11, 2018 -

Audi Burlington responded

Congratulations on your new Audi Q7, and thank you for taking the time to share your feedback. I'm so pleased to hear that Ryan delivered a 5-star experience. If any questions arise or if you need any future assistance, please don't hesitate to contact us. Best, Adnan Sehovic, General Manager

January 05, 2018

A+ Sales Maurice “Tres” Nobles made the process of purchasing a new car very easy! He was very knowledgeable about the vehicle, and answered every question I h More

by MCooper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tres Nobles
Jan 05, 2018 -

Audi Burlington responded

Thank you for your glowing review! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Tres make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Happy New Year! Adnan Sehovic, General Manager

January 03, 2018

Don't waste your time I was originally interested in an Audi for their amazing reputation and quality so I tried to schedule a test drive online with Audi of Burlington. I More

by mber78
Customer Service
Recommend Dealer
No
Employees Worked With
Lauren Savage
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Mohajer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2018 -

Audi Burlington responded

Thank you for taking the time to provide this feedback. We understand that you had a less-than-positive experience while at our dealership and we'd like to apologize to you for that. As a Herb Chambers dealership, we value the customer's experience above all else, and are constantly looking for ways to improve our processes to make sure that everyone who visits our dealership is 100% satisfied. Clearly, we did not deliver on that goal with your visit. We will share this feedback with the general manager, Adnan Sehovic, and ensure this is addressed. Again, our sincere apologies.

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