Stoops Buick GMC

Great service Quick service for my tire problem. All of the people are friendly at Stoops. I worked with Toni this time. She was very pleasant and explained my r Quick service for my tire problem. All of the people are friendly at Stoops. I worked with Toni this time. She was very pleasant and explained my repair completely. The waiting room is clean and pleasant. More

Service Technician The Service Technicians at Stoops Buick do an excellent job servicing the customers. I’ve worked with a few folks in their service area but Cristie St The Service Technicians at Stoops Buick do an excellent job servicing the customers. I’ve worked with a few folks in their service area but Cristie Stocking is a stand out because of her quick follow up. I liked working with her on my Jeep repair! Ive asked her to quote on a repair for my son’s vehicle. Keep up the good work! More

GREAT JOB Hats off to Christie Stocking, she always is very helpful and makes bringing my truck in a great experience. She always is pleasant and ensures I am Hats off to Christie Stocking, she always is very helpful and makes bringing my truck in a great experience. She always is pleasant and ensures I am taken care of in a timely manner. Thank you. More

Exceptional service! Brought my Encore in for service - experienced exceptional service from Toni Golladay and everyone on the team. The service department is second to n Brought my Encore in for service - experienced exceptional service from Toni Golladay and everyone on the team. The service department is second to none - they go out of their way to do the best they can for you. Love that you can gave have a cup of coffee/hot chocolate while you wait. More

Cristie in service department was extremely attentive Cristie was exceptional competent and helpful. From my perspective she is highly qualified employee. I will refer friends to Cristie in service depart Cristie was exceptional competent and helpful. From my perspective she is highly qualified employee. I will refer friends to Cristie in service department. Thank you More

Outstanding customer service Being young and right out of college I am not experienced when it comes to cars. However, each time I come to this dealership I am treated so nicely a Being young and right out of college I am not experienced when it comes to cars. However, each time I come to this dealership I am treated so nicely and receive the best service. The last time I brought my car in to be serviced, Mike took wonderful care of me. He was very patient as I was trying to figure out my warranty information and never once rushed me or gave less than excellent customer service. Thank you so much Stoops for taking care of me everytime. More

Quality of Service I have been taking my GM vehicles to Stoops since 2007, and I have always been completely satisfied with the quality of care that I have received. In I have been taking my GM vehicles to Stoops since 2007, and I have always been completely satisfied with the quality of care that I have received. In that time, I have worked with only a two service advisors, and one of those happens to be Toni Golladay. Toni has always gone out of her way to make sure that I am completely satisfied with my experience, and I truly appreciate that. I would have no reservations about recommending the Service Department at Stoops Buick GMC to anyone. Keep up the good work Toni. - Dustin More

Love this place I have always felt uneasy around dealerships just too much pressure. I never had that feeling here. When I call for service they always get me right I have always felt uneasy around dealerships just too much pressure. I never had that feeling here. When I call for service they always get me right in. And right out. Lots of smiles from everyone. Thanks, Brian, Toni and the she service crew!!! More

My latest experience Everyone there is always great and Mike in service is just fantastic! Helpful, friendly, and does a Wonderful job of keeping us informed about how the Everyone there is always great and Mike in service is just fantastic! Helpful, friendly, and does a Wonderful job of keeping us informed about how the service is/was coming. Makes me feel welcome and part of the family. Everyone at Stoops does, but Mike leads the pack! ? More

Service I had an appointment for oil change at 9:45. When I got there Toni asked me if I wanted my tires aligned looking at my records showing it was time for I had an appointment for oil change at 9:45. When I got there Toni asked me if I wanted my tires aligned looking at my records showing it was time for it. I said go ahead and she also made sure if I needed my filters changed they would get that done. Everyone was great at stoops, really like having Toni take care of me. I know they were extremely busy that day & I didn’t know an alignment took a little longer than just an oil change so I was there til 12:45-no problem I’ll know when I go back next time that I’ll b there awhile. iAlso the car wash always seems to breakdown but Toni was nice enough to give me her card so I could come in on a nice day to get a free car wash. Thanks Toni. I plan on buying a new car hopefully this spring & stoops is the place I will go More