Sheehy Ford Warrenton

Unprofessional poor service quotes. I received a quote to have the Spark Plugs replaced on our 2010 Ford Escape and also ask how much additional to replace the Valve Cover Gasket since t I received a quote to have the Spark Plugs replaced on our 2010 Ford Escape and also ask how much additional to replace the Valve Cover Gasket since they could get that done easy while doing the Plugs. They quoted me 450.00 for the job which seem to be a good rate considering the Labor. I make my appt. And dropped the Vehicle as planned. One hour later they called and said, they mis quoted and now it was going to cost 950.00 because they priced it wrong and didnt understand the scope of work...REALLY!! Never again will I go back..Bad customer service and poor experince# More

A great buying experience I had initially been email with Jason, but when my wife and I went into Sheehy, we met with Gary Stiles. Even though it was later in the evening, Gary I had initially been email with Jason, but when my wife and I went into Sheehy, we met with Gary Stiles. Even though it was later in the evening, Gary took his time and listened to us, walked us through what our different options were, and found us the right truck based on our requirements. Gary applied no pressure and made the whole buying experience enjoyable. We'll definitely go back to Sheehy and I will recommend them to our friends. Luis in Finance was also very helpful and had us in and out quickly. That was much appreciated. More

Pleasant, Efficent and Truthful I found the truck I wanted on line and emailed Sheehy about it. Gary Stiles happened to answer and be our contact point/salesman. He always emailed me I found the truck I wanted on line and emailed Sheehy about it. Gary Stiles happened to answer and be our contact point/salesman. He always emailed me back within a few hours. I then called him to ask questions by phone rather than email. Satisfied with the responses, we scheduled a test drive and traveled over 6 hours from Bluefield, VA to the Sheehy of Warrenton, VA location. Amazingly, the truck was EXACTLY as Mr Stiles said it was. NO SURPRISES when we arrived (this was a good thing) he did not misrepresent anything and was knowledgeable about every feature the truck had. He was able to explain every button and switch to me. He worked with the service dept to download and update the navigation system and got the truck washed and ready. Throughout the process, he continued to check with us in the lounge area to keep us updated on the progress. We could not have asked for anything more of Mr Stiles. I am happy with the deal and the experience I had with Mr Gary Stiles. More

Excellent experience We went to several other DC area dealers in our used car search. The cars were usually not what they were represented to be but the sales staff were p We went to several other DC area dealers in our used car search. The cars were usually not what they were represented to be but the sales staff were pushing them anyways. Finding Gary after those experiences was a huge relief. He was open and honest, didn't have to apologize for a substandard car, and quickly addressed the minor issue I did notice. He saved our day! We came in tired and frustrated and left with a great car and a fair price. I'm happy to recommend himto others. More

Outstanding support, information and follow up from Phil Lam I’ve purchased six F150s, and now a F350. I purchased my last two ford trucks from Phil Lamma, he is exceptional! I retired and was looking for a ne I’ve purchased six F150s, and now a F350. I purchased my last two ford trucks from Phil Lamma, he is exceptional! I retired and was looking for a new truck for towing, Phil explained every difference between the F250 (which I’ve been looking at for 3 months) and the F350. Phil’s knowledge of ford trucks, his support and guidance from previous and current truck purchase gave me the confidence in my selection of the F350. Phil understands your needs, brings up things you may not have considered and makes his recommendations based on your requirements. Phil followed through from the first time I looked at the vehicles to delivery and Installation of a few additional goodies I bought. I highly recommend you talk to Phil Lamma if you are in the market for a Ford; he’s an honest man I look forward to dealing with in the future. More

Awsome Car Buying Experience I purchased a used 2016 Mustang from Jorge last week. Jorge was incredible! At the time of the sale, he'd only been working there 9 days, but I was hi I purchased a used 2016 Mustang from Jorge last week. Jorge was incredible! At the time of the sale, he'd only been working there 9 days, but I was his 8th sale. He's a natural. The customer experience was outstanding. Everyone that I encountered was friendly and helpful. They made sure that I was absolutely happy with my purchase. This included the repair of two door dings done at their site by an amazing dent repair technician. I would highly recommend Sheehy Ford of Warrenton to anyone looking for great service in a comfortable no-pressure environment. More

A place a family can count on! Let me start off by saying that the service and quickness that we experienced at sheehy is unlike any other dealer I have ever experienced. I would li Let me start off by saying that the service and quickness that we experienced at sheehy is unlike any other dealer I have ever experienced. I would like to attribute that to our sales dealer Richard Wilson. He went above and beyond to make sure we had a smooth and speedy sale. After the buying our amazing ford fiesta we had a family emergency and it has been so nice hearing from Richard making sure that everything is ok and settled. The best part is having such a reliable car to get us through. I definitely would recommend sheehy warrenton dealership and Richard to all my friends and family. Lorena Perales More

AWESOME SERVICE EXPERIENCE Had our first service experience with Sheehy Ford in Warrenton. We met the best Service Manager EVER!! Took our RV in for AC service, we thought it Had our first service experience with Sheehy Ford in Warrenton. We met the best Service Manager EVER!! Took our RV in for AC service, we thought it only needed Freon. The problem was bigger and they had to order a part. Gary Funk was so Knowledgeable and his warm and friendly demeanor made our experience a great one. This was the best service experience we have ever had at a dealership and we would highly recommend them. More

My husband and I have had numerous issues with our vehicles. But coming into Sheehy and having Ben McFadden to handle our work needed has always made it so easy and pleasant to deal with. His smile and courteou But coming into Sheehy and having Ben McFadden to handle our work needed has always made it so easy and pleasant to deal with. His smile and courteousness we have appreciated. While waiting in line at cashier....with other customers. He would jump up from his seat and ask everyone their last name in order to be able to pull their paperwork....give us time to review it while waiting. We have always been impressed with his good work ethic. He is a employee that is difficult to find these days. Please give this man a raise. More