BMW of Spokane

Great Visit I had accidentially scheduled service for my new Mini at a different center on the same property. Scott fit me in at BMW and took great care of me. Th I had accidentially scheduled service for my new Mini at a different center on the same property. Scott fit me in at BMW and took great care of me. Thank you! More

Good Service We have the car for over two years now. BMW of Spokane provides good service every time we come in for scheduled maintenance. Thank you. We have the car for over two years now. BMW of Spokane provides good service every time we come in for scheduled maintenance. Thank you. More

Warranty issues Scott and the team went above and beyond to find a solution for my X3 and my repetitive check engine light issue. Offering the courtesy car and then Scott and the team went above and beyond to find a solution for my X3 and my repetitive check engine light issue. Offering the courtesy car and then driving to meet me half way when we switched vehicles back was greatly appreciated. X3 now performing better than ever. More

Quick service, got ride thank you again very much, I will recommend to buy a car and use this service, thank very much for taking care my car and me. I will come back next year again. I will recommend to buy a car and use this service, thank very much for taking care my car and me. I will come back next year again. More

Very good service and excellent communication The service dept. delivered on everything they promised. The loaner car was clean and the vehicle re call repair was done ahead of schedule. All staff The service dept. delivered on everything they promised. The loaner car was clean and the vehicle re call repair was done ahead of schedule. All staff were very professional and polite. Very impressed!! More

Outstanding, efficient, assistance I came from a long distance and was early by several weeks for my scheduled car care. The red tape was eliminated and I received expeditious assistan I came from a long distance and was early by several weeks for my scheduled car care. The red tape was eliminated and I received expeditious assistance and was able to continue my trip without interruption. I appreciated the customer first approach to the care of my car and would recommend all the employees I have encountered enthusiastically. More

Easy to work with BMW of Spokane is a great dealership with dedicated staff who listen and make the purchase experience exceptional. We would definitely purchase fro BMW of Spokane is a great dealership with dedicated staff who listen and make the purchase experience exceptional. We would definitely purchase from this dealer again. More

Thank you! You guys took great care of us like you normally do! We wouldn't go anywhere else! The BEST of the BEST! We want to say a heartfelt Thank you! You guys took great care of us like you normally do! We wouldn't go anywhere else! The BEST of the BEST! We want to say a heartfelt Thank you! More

Fast and friendly. We had great fast service. They were good about our million questions. They accommodated our schedule and had the car available for pick up after serv We had great fast service. They were good about our million questions. They accommodated our schedule and had the car available for pick up after service closed. More

Poor Service We took our X5 in because the rain sensor was not working. We had the windshield replaced last summer, which we told the service man. When we needed We took our X5 in because the rain sensor was not working. We had the windshield replaced last summer, which we told the service man. When we needed to have the windshield replaced, we called BMW of Spokane and they told us they used Safelite. We spent over $1,900 getting our car serviced. They tried resetting the rain sensor and that didn't worked, so then they replaced the rain sensor. After this didn't work, they called and said that this wasn't working because we didn't have a BMW windshield. So, why did they do all this and charge us for it, if they knew it wouldn't work. Also, why did they send us to Safelite if their windshield wouldn't work? The next day we took our car to Safelite. All they had to do was replace the sensor pad, which took them 15 minutes. This was done at no cost. So why didn't BMW of Spokane send us to Safelite first? We contacted BMW after Safelite fixed the problem and they promised to issue us a credit for $250. We have not yet received this credit. More