White Bear Acura Subaru

Regular maintenance - oil change. I was scheduled for an appointment to have my oil changed on the morning of Tue, Jan 30, 2018. Ue Vang greeted me as I drove into the service area. I was scheduled for an appointment to have my oil changed on the morning of Tue, Jan 30, 2018. Ue Vang greeted me as I drove into the service area. We briefly discussed why I was there as he took necessary information and quickly examined my Outback. He quickly, but carefully, examined my wipers, lights, tires, and under the hood. Then he checked the wheel alignment. Ue was very professional, thorough, and courteous. He told me what to expect, what would be done, and when I could expect the car to be ready, asked if I had any questions, then directed me to the waiting area. The work was completed within the estimated timeframe. The car had been washed and vacuumed. Ue reviewed the findings of the inspection, asked if I had any questions, then I was on my way. I was very happy and satisfied with this service appointment. Ue was very professional, courteous, and knowledgeable. Felt confident that all service would be completed successfully. More

Possible suspension issues. I have been a customer for more than 25 years and continue to be pleased with their excellent service. This time, I had a suspension question that wa I have been a customer for more than 25 years and continue to be pleased with their excellent service. This time, I had a suspension question that was promptly and efficiently resolved. I was pleasantly surprised that it took less than 30 minutes from bringing the car in to being on the road again. More

Excellent experience, Alex was very helpful I had a great experience working with Alex. No pressure, just good information about the car I was looking at and comparisons with other cars. He wa I had a great experience working with Alex. No pressure, just good information about the car I was looking at and comparisons with other cars. He was very helpful and patient with the paperwork, and willing to deal. I highly recommend him if you are looking for a car. More

FABULOUS!!! I went to White Bear SUbaru because they were close to where I live and they price matched another dealership! Anthony my sales person was superb!! I went to White Bear SUbaru because they were close to where I live and they price matched another dealership! Anthony my sales person was superb!! Extremely friendly, helpful and accomodating!! Landon was excellent in assisting with the finance part and the paperwork!! I will for sure tell all my friends to go here! Love this dealership! More

Alex is Bae Had a great experience. Alex was amazing in helping me get the car I wanted. I test drove 2 different cars and he was very patient. He stayed after hi Had a great experience. Alex was amazing in helping me get the car I wanted. I test drove 2 different cars and he was very patient. He stayed after his shift was over to help me purchase my car. Thank you!!! More

Respectful and Helpful Service I scheduled an appointment for an oil change, and was able to arrive about 15 minutes early. They got me in right away. I loved that they offered me I scheduled an appointment for an oil change, and was able to arrive about 15 minutes early. They got me in right away. I loved that they offered me a better coupon than the one I had left at home! Who knew my Costco membership would help at the Subaru dealer?? They did the service I asked for, informed me of other needs my car had (air filter and taillight), and did not push me to have these services done (I informed them my husband could and would do). I felt very respected and valued as a customer. He also told me it was too cold to do a carwash today (not advised, but still told me it was my choice) and offered me the opportunity to come back at a convenient time to get the wash! More

Customer since 2012 From the purchase of my RDX to obtaining regular maintenance; all has been a good experience. Acura Service is my number 1 choice when it comes to ma From the purchase of my RDX to obtaining regular maintenance; all has been a good experience. Acura Service is my number 1 choice when it comes to maintenance and even that doesn't happen often; perhaps twice a year and I schedule online. Staff are always courteous and friendly and vehicle concerns are addressed in a timely manner. I usually wait in the lobby of the dealership while work is done. Absolutely nothing to complain about! More

An excellent service center experience! I came in with electrical problems on my 2015 Forester and expected the worst but Dee patiently walked me through exactly what they planned to do and I came in with electrical problems on my 2015 Forester and expected the worst but Dee patiently walked me through exactly what they planned to do and how long it was going to take. Not only did it take significantly less time than expected but the problem was not nearly as severe as I'd feared. Dee explained exactly what work had been done, detailing how the problem was fixed. I've never had such a positive experience in a service shop and Dee definitely represented the dealership in an exemplary way! More

Easy going, honest, salesman with our interests in mind. Matt is an easy going, honest salesman with our interests in mind. This is our 2nd Subaru from Matt. After buying the 1st one from him and the follo Matt is an easy going, honest salesman with our interests in mind. This is our 2nd Subaru from Matt. After buying the 1st one from him and the follow-up service in the years since, we decided we only wanted to deal with him. More

Best Dealership I’ve had the pleasure doing business with! Bought a used car from this dealership. I had two situations arise during my 30 day warranty period. They took care of all of it no questions ask. Ver Bought a used car from this dealership. I had two situations arise during my 30 day warranty period. They took care of all of it no questions ask. Very friendly staff, everyone I came in contact with. I definitely will be buying my next car from them as well. More