Heritage Chevrolet Buick Owings Mills

Above Expectation Stephanie Spindler is the perfect for the service industry in that she is always courteous and goes beyond expectations in dealing with the customer. Stephanie Spindler is the perfect for the service industry in that she is always courteous and goes beyond expectations in dealing with the customer. On the last visit, she reminded me I was due for a free oil change, made sure a tire rotation was included and capped the visit by setting me up with a 1-year free trial with On-Star, which now enables me to use my Buick app. Oh, and she got me out of there within an hour. Stephanie is the reason I keep coming back to Heritage for service. More

My Experience This was one of the best experiences in car purchases I have had. The salesman, Mr. Davis was knowledgeable, patient, and informative throughout my ti This was one of the best experiences in car purchases I have had. The salesman, Mr. Davis was knowledgeable, patient, and informative throughout my time at the dealership deciding on my car purchase. He secured me a great loan and put me in my new vehicle in less than two hours. I truly appreciated the time, atmosphere, conversation throughout my purchase, and I will return for any additional car purchases. I highly recommend Mr. Davis and this dealership to any potential customers and will share with all of my family and friends. More

Best I've done had ATT: Heritage Chevrolet I Tyrone Anderson want to let every one know that miss Stephanie Spindler of the service dept: and also Sean Lewis the ATT: Heritage Chevrolet I Tyrone Anderson want to let every one know that miss Stephanie Spindler of the service dept: and also Sean Lewis the Corvette Specialist do outstanding Jobs. They also care about their customers I myself put THEM BOTH on a high level. More

Fantastic experience! Walked in just looking, ended up leaving with the exact car I was looking for. Dontae, Phil and Ebenezer made the experience completely painless and g Walked in just looking, ended up leaving with the exact car I was looking for. Dontae, Phil and Ebenezer made the experience completely painless and got me out the door significantly lower than I was even hoping for. Would definitely come back for any future Chevy needs! More

Excellent Stephanie is the best service advisor. She takes great care of both of my trucks. I only go to heritage because of her great customer service. Stephanie is the best service advisor. She takes great care of both of my trucks. I only go to heritage because of her great customer service. More

Exceptionally Amaazing Very inviting and easy going. Knowledgeable of the inventory and accommodated to what I was asking for. Time well spent. Happy with my decision and pr Very inviting and easy going. Knowledgeable of the inventory and accommodated to what I was asking for. Time well spent. Happy with my decision and product. More

Awesome I was greeted immediately Pleasant service rep All my questions were answered Very short wait time Clean lounge area with complimentary beverag I was greeted immediately Pleasant service rep All my questions were answered Very short wait time Clean lounge area with complimentary beverage. Friendly atmosphere Quick check out More

Great! My experience at Heritage Chevrolet in Owings Mills MD was outstanding. The wait was not long and very friendly customer service. I always get help fr My experience at Heritage Chevrolet in Owings Mills MD was outstanding. The wait was not long and very friendly customer service. I always get help from Stephanie Spindler she is a big help. More

2017 zo6 I was really happy with the shops attention to detail. I asked for a lot to be done and they were able to complete the jobs promptly. The mechanics ex I was really happy with the shops attention to detail. I asked for a lot to be done and they were able to complete the jobs promptly. The mechanics expertise was very helpful in helping me decide how to proceed. Thanks! More

Great Experience Stephanie the Service Advisor was extremely Customer Focused as well as knowledgeable. She appeared to be extremely interested in my reason for the vi Stephanie the Service Advisor was extremely Customer Focused as well as knowledgeable. She appeared to be extremely interested in my reason for the visit, listened and took note of my concerns. She explained the process and took my contact information for follow-up. Once the work was completed she follow-up with a completed explanation of what had been performed and addressed each of my issues. She utilized terms that a "lay-person" would understand and was sincerely interested in my acknowledgement that I understood her explanation. I would recommend that my children who have a Suburban and Tahoe bring them to Stephanie for coordination of required and routine service as needed. Finally I have to comment on the "cashier" lady who even went out in the cold after I told her she didn't have too because of the weather to verify that the paper and plastic utilized to protect the interior of the vehicle went over and beyond considering the "cold"; as well as the shuttle driver Harry C who drove me home and made me feel comfortable! The entire experience made me feel as if my business was appreciated! More