Toyota Escondido

Excellent Service Experience Every time I need to have service, I consistently receive top, professional help, little waiting, and fair pricing. I appreciate their attention to de Every time I need to have service, I consistently receive top, professional help, little waiting, and fair pricing. I appreciate their attention to detail on my van and my needs as a customer. Kyle Kezer, service coordinator, has made my needs a high priority, and I appreciate him. From the moment I drive up to the mechanic taking a moment to show and explain a part replacement to even the shuttle drivers, it seems everyone at Toyota of Escondido operates at a high level and are conscientious. More

Excellent Regular service It took more time than the estimated I made an appointment a day before at 11:30 Is 1:24 and the car is not ready yet Regular service It took more time than the estimated I made an appointment a day before at 11:30 Is 1:24 and the car is not ready yet More

Toyota of Escondido Great Service!! Javier Zazueta...Thank You Very Much!!! Friendly and My car was done at the time He said it would be. Also gave me a discount. Great Service!! Javier Zazueta...Thank You Very Much!!! Friendly and My car was done at the time He said it would be. Also gave me a discount. More

Easy with no hastles I requested that a brake light be replaced. It turned out that the bulb was only dislodged and not burned out. The bulb only had to be re installed I requested that a brake light be replaced. It turned out that the bulb was only dislodged and not burned out. The bulb only had to be re installed. I'm thankful I wasn't sold a new bulb. I would not have known the difference. To me, this displayed a great measure of integrity. More

Amazing service 5 stars all the way! Always fast and friendly and honest. Been getting my service here since I got my car and they have been keeping it running like n 5 stars all the way! Always fast and friendly and honest. Been getting my service here since I got my car and they have been keeping it running like new. More

Made to feel special John helped me in a kind and thoughtful way. Told me what I will need with no pressure to do something right now. I feel I got honest and accurate a John helped me in a kind and thoughtful way. Told me what I will need with no pressure to do something right now. I feel I got honest and accurate advice. More

Thank you Juan zaragoza for your fast and professional help I really appreciate the 2 cars I got from Toyota Escondido, thanks to Juan for the help, I did like the way he help me by not putting any esstress on I really appreciate the 2 cars I got from Toyota Escondido, thanks to Juan for the help, I did like the way he help me by not putting any esstress on me and hes honesty. Coming back soon to get me an SUV... Br Herminio More

Incredibly unknowledgeable My friend and I went to this dealership we came with very specific needs for a Toyota Tacoma respect you no less than seven people every single perso My friend and I went to this dealership we came with very specific needs for a Toyota Tacoma respect you no less than seven people every single person gave us different answers to the exact same question. When we then asked to speak to either a sales manager or general manager we were told that there was five of each? That seemed extremely odd however we asked one more time to speak to somebody who could actually answer the questions that we had with confidence that they were right and truthful answers to what we were asking for this became more than they could handle Only person that seem to have any knowledge was one salesman however he couldn’t get the management people to give us just straight answers about what we could get on a Toyota Tacoma we’re not even talking price we’re talking about what features are available. We thought we would try our luck at another store we went to another dealership and the eggs were extremely helpful however the vehicle that we were looking for was at Toyota of Escondido so we then tried to call them and asked for sales manager of the general manager this provoked new bad behavior They then decided that we just simply were not people they wanted to do business with even though we had spoken to them in a professional manner never using any profanity or anything other than asking direct questions and thank you and please day from that point on would send this to a system that said that they weren’t open every single time we called we finally gave up and after we gave up they then repeatedly called us and told us not to call them when I explain to them that we had certainly moved on and would be purchasing a vehicle someplace else and that we were not calling them then they proceeded to use profanity and scream at us we have many of these phone calls recorded The suppose it sales manager who was calling to scream at us told me to write his name down as I don’t care he wouldn’t give me his name so I can’t select the name on the system as to who it was that was calling and screaming at us although I believe it was two different people I hate to point out the name of the sales person who actually was kind considerate and knowledgeable I don’t want to get him into trouble this dealership obviously has some extremely bad work practices and employees More

Friendly, fast and precise Took car in for an oil change. I was greeted promptly and my car was finished in amazing time. Scheduled appointment a day a head of time and the fit Took car in for an oil change. I was greeted promptly and my car was finished in amazing time. Scheduled appointment a day a head of time and the fit me right in nice and early. More

Amazing!!! The service writers, technicians and salesmen are very friendly, extremely helpful, professional and very knowledgeable and i would definitely recomm The service writers, technicians and salesmen are very friendly, extremely helpful, professional and very knowledgeable and i would definitely recommend this dealership to anyone looking to buy a new car or just getting their car serviced. More