Acura of Honolulu
Honolulu, HI
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Great Customer service He was friendly & gave us great customer service. Our car was done in the amount of time they estimated. They could have cleaned the car a little bett He was friendly & gave us great customer service. Our car was done in the amount of time they estimated. They could have cleaned the car a little better. There were still soap suds on my running board More
Efficient Prompt service and friendly service on my 2009 MDX. Oil change completed within 60 minutes from scheduled time. Frank completed a review of the work Prompt service and friendly service on my 2009 MDX. Oil change completed within 60 minutes from scheduled time. Frank completed a review of the work and inspection performed on the car. More
Thank you again Colin! This is my second TLX I've got from Colin in the past 3 years. The first was a purchase and my new 2018 is a lease. For both times, Colin was very p This is my second TLX I've got from Colin in the past 3 years. The first was a purchase and my new 2018 is a lease. For both times, Colin was very professional and courteous. Throughout the entire transaction, he always made sure that I was fully informed so that there would be no surprises. My next Acura will be from Colin and I will give him a referral whenever there is an opportunity. More
Friendly Only been there once for service so far, but everyone I interacted with that day was about as friendly as they come. Service was also quick and updat Only been there once for service so far, but everyone I interacted with that day was about as friendly as they come. Service was also quick and updates were provided. Courtesy shuttle was also quick with the pickup and arrived exactly when they said they were going to be there. More
Knowledgeable and efficient Frank has overseen the maintenance of my MDX since its purchase and has always been a reliable guide to what is required to keep it in top shape. Frank has overseen the maintenance of my MDX since its purchase and has always been a reliable guide to what is required to keep it in top shape. More
efficient I was given an appointment very quickly, meaning 2 days after I called with my car issue. Frank Oros was very helpful upon arrival. Issue resolved. I was given an appointment very quickly, meaning 2 days after I called with my car issue. Frank Oros was very helpful upon arrival. Issue resolved. More
Awesome Buying Experience Everyone at this dealership is awesome. Hassle free buying experience started with Colin my salesperson. He was patience, knowledgeable and took the Everyone at this dealership is awesome. Hassle free buying experience started with Colin my salesperson. He was patience, knowledgeable and took the time to explain all the technical features of my car. He even sent me videos on how to operated some of the features on the high tech package I was purchasing. It was overwhelming for me with all the features but Colin was so kind and patience with me. Because I was in a rush to leave for a dinner he even help the detailer wash my vehicle. Colin is an amazing and I would recommend him to anyone interested in purchasing an Acura. Thanks you Brain, Anthony, Darwin, & Ryan for your assistance in getting me thorugh finance within a timely manner. Kudos to all of you for your outstanding service and help you provided me in purchasing my vehicle. This dealership is the best overall in outstanding people that provide excellent customer service and truly care about peoples concerns. More
Colin was amazing! Was at my end of lease and it was my first lease so i was a little unsure of my options. Luckily I was referred to Colin in sales. He was abaolutely w Was at my end of lease and it was my first lease so i was a little unsure of my options. Luckily I was referred to Colin in sales. He was abaolutely wonderful. Helped me through the entire process and I ended up leaving with a beautiful RDX that day. He was honest, kind and by far the best sales person i’ve come into contact with. The rest of the Acura of Honolulu team was also wonderful. Thank you for such a great experience. More
Trusted Advisor I called inquiring about a leasing special that I found online. Colin Sato answered my call from the very start and was able to thoroughly answer all I called inquiring about a leasing special that I found online. Colin Sato answered my call from the very start and was able to thoroughly answer all of my questions. His customer service from beginning to end was the reason why I felt so at ease throughout the process. Colin has exceptional knowledge about various Acura models and gives a total picture to help you feel very educated in the buying decision. He easily earned my trust and felt like an advisor. I have never leased from Acura previously but compared to my experience at other dealerships like Audi, I felt like the level of care from Colin alone was top notch. Thank you Colin for my 2018 Acura RDX - I couldn't be happier! More
Wonderful Service and Hospitality I have been maintaining my 91 NSX at this dealership in Honolulu for 26 years. I will always recommend their service to my friends! My service manag I have been maintaining my 91 NSX at this dealership in Honolulu for 26 years. I will always recommend their service to my friends! My service manager, Frank Oros, is very knowledgeable about the Acura name and especially about my rare and desirable NSX. More