Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Towson
Towson, MD
839 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
839 Reviews of BMW of Towson
April 03, 2018
Excellent Salesman - Christian McClure Just bought a certified pre-owned 2015 X5 50i from BMW of Towson. The SUV is amazing but I was expecting that. What was a very pleasant surprise was Just bought a certified pre-owned 2015 X5 50i from BMW of Towson. The SUV is amazing but I was expecting that. What was a very pleasant surprise was the excellent service from the sales staff. Christian McClure was extremely competent and very helpful. Low pressure on me and made the experience actually enjoyable. A true professional. I'd highly recommend him. More
by John L
Employees Worked With
Christian McClure
Helpful April 03, 2018
Bill Kasper rocks Great service; 3rd car bought here in 3 years. Fair prices but really the service goes above and beyond. Bill arranged to drop the car off at our ho Great service; 3rd car bought here in 3 years. Fair prices but really the service goes above and beyond. Bill arranged to drop the car off at our house knowing we had a tight schedule that day. Greatly appreciated Bill and BMW of Towson. Thanks! More
by BHP
Employees Worked With
Bill Kasper, John Kim
March 26, 2018
Service -- how much money do you have? An older 325 sedan was towed in because it didn't start, according to it's elderly owner, my mother. On arrival at the dealership it did start. The An older 325 sedan was towed in because it didn't start, according to it's elderly owner, my mother. On arrival at the dealership it did start. The service department proceeded to (1) write up the towing bill by 50% and (2) present nearly $2000 worth of unnecessary items it recommended -- half the car's value, perhaps. Including four tires costing twice the price of Tire Rack, and with low reviews to boot. Negotiations to spring the car from the dealer required payment of a $150 for their work generating the giant unnecessary proposed service bill, and a 50% markup of the towing charges. The 50% markup was not revealed until I asked to see the receipt from the towing company. This looks opportunistic, greedy, commission-driven, and all around deplorable to me. More
by sportinlife
Employees Worked With
Richard Strickland
March 24, 2018
Great experience Bill was very responsive and helpful throughout the process, the dealership has a robust inventory for us to choose the new car from. Even though we h Bill was very responsive and helpful throughout the process, the dealership has a robust inventory for us to choose the new car from. Even though we had some paper work to sort through, it was easy and enjoyable thanks to Bill's help. More
by jhjm
Employees Worked With
Bill Kasper, John Kim, Jacqueline Wells
March 24, 2018
Most arrogant dealership I have ever dealt with This dealership does not stand behind their product. In addition their service department overcharges plus is non responsive to factory recalls. O This dealership does not stand behind their product. In addition their service department overcharges plus is non responsive to factory recalls. Owner is totally unhelpful and as a result will never buy a BMW again. More
by HJMM
Employees Worked With
Owner
March 23, 2018
Great Service BMW of Towson were very accommodating and helpful. Wesley is easy to talk to and straightforward and John was very responsive to my inquiries and wor BMW of Towson were very accommodating and helpful. Wesley is easy to talk to and straightforward and John was very responsive to my inquiries and worked with me so that I felt I got a great deal on my car. More
by ANcar2018
Employees Worked With
Wesley Bishop, John Kim
March 22, 2018
Great Sales Experience I just completed a purchase for a new 2018 BMW 340i xDrive at BMW of Towson. The sales experience could not have gone any better. The BMW salesperso I just completed a purchase for a new 2018 BMW 340i xDrive at BMW of Towson. The sales experience could not have gone any better. The BMW salesperson, Mr. Christian McClure, was highly knowledgeable and extremely helpful. He worked very hard to get me the best price on the vehicle, which entailed no surprises when the transaction finally took place. This vehicle purchase was by far the most pleasant I’ve experienced. I had a previous BMW vehicle that I had serviced at BMW of Towson’s sister dealership, BMW of Bel Air. Their service is top notch, and I am looking forward to having the 340i maintained by a highly competent and professional organization. More
by jokova
Employees Worked With
Christian McClure
March 22, 2018
No regrets Nice place to buy your cars, they treat you like one of their own(family). Wesley is the man, softspoken and listens to everything you have to say. Tr Nice place to buy your cars, they treat you like one of their own(family). Wesley is the man, softspoken and listens to everything you have to say. Try him if you doubt me. More
by Dejato1
Employees Worked With
Wesley Bishop
March 21, 2018
No Hitches From Afar My Grande Coupe (428i) purchase was accomplished 1,700 miles from your dealership without any problems. My vehicle was transported cross country and My Grande Coupe (428i) purchase was accomplished 1,700 miles from your dealership without any problems. My vehicle was transported cross country and was delivered three days early. Your employees went above and beyond their positions to ensure a smooth purchase. More
by Bushpilot
Employees Worked With
Wesley Bishop, Jacqueline Wells
March 19, 2018
Great Experience and Service! Wesley was made the car buying experience fun and enjoyable! I am so happy with my purchase and look forward to our continued relationship. Highly rec Wesley was made the car buying experience fun and enjoyable! I am so happy with my purchase and look forward to our continued relationship. Highly recommend BMW of Towson and especially this sales rep. Thanks again for everything! More
by Tlubes3
Employees Worked With
Wesley Bishop
