Anaheim Hyundai

It's the simple things Just being greeted by Kang was enough to keep my wife and I at the dealership. He was super laid back and knowledgeable. Kang and Kenny made the whole Just being greeted by Kang was enough to keep my wife and I at the dealership. He was super laid back and knowledgeable. Kang and Kenny made the whole process transparent and ultra efficient. I'm really glad we decided to stop by for a test drive and buy from Russell Westbrook Hyundai. More

DIS-HONESTY BY DAVID DAVILA/DIS-RESPECT FROM DANIELLE ORTEGA On March 8, 2018, I closed on a lease on a 2018 Genesis G80. My salesman was DAVID DAVILA. This was the FOURTH car I've purchased from this dealersh On March 8, 2018, I closed on a lease on a 2018 Genesis G80. My salesman was DAVID DAVILA. This was the FOURTH car I've purchased from this dealership. It will be my last. During our negotiations on a lease, Mr.Davila promised me a rebate on the difference for charges capitalized as NO TAX FEES and my eventual DMV costs. Upon receiving my plates and registration fees of $575 from the DMV, and speaking with Mr. Davila on April 4, 2018, Mr. Davila acted like he didn't even know me and denied making any such representations or promises to me. I've followed up with numerous attempts to speak with the dealership General Manager, Danielle Ortega, and I left several messages for her to call. She has not. After purchasing four new cars from this dealership, you would think I'd be considered a valued customer and treated with respect. Not. My next communications will be with dealership ownership and the corporate Hyundai office. James B. Neiger More

Q is the best I will give ****** star for him. Great service and the best car buying experience ever! If you need new car ask for Q the best sales person to work with. 10 star all the way! Great service and the best car buying experience ever! If you need new car ask for Q the best sales person to work with. 10 star all the way! More

Lack in care for client; only for a sale! This location is about one thing and one thing only; making their quick buck. I bought my Elantra back in 2012 and have had no issues with it in t This location is about one thing and one thing only; making their quick buck. I bought my Elantra back in 2012 and have had no issues with it in the past ever which is great, for the brand, but this location has turned me off from getting a new vehicle from them and I will explain why. Over the years I found that I will no longer be wanting to buy vehicles as I grow tired of them quickly. I have decided to sell my current car and lease a new vehicle; I was predominantly looking at Lexus but would have looked at some vehicles from Hyundai and other like makers. It was like the company was reading my mind, because they called me and asked if I wanted to go in and see what they could give me for my current car as I was regularly servicing with them and had low miles for the year. After setting up the appointment with them the relations got sour. They called like 4 times to confirm I was coming and immediately while on the phone tried to get me to pick out cars to see and buy/lease and did not give much thought to my current car situation--But I still decided to go to the meeting, but first decided to spend about 100 dollars getting the vehicle detailed so it looked nice for them. This meeting was solely to sell my current vehicle or get numbers and continue my research, but by the response I feel they had only one thought in mind; sell, sell, sell. I arrived early and was told by the gentleman out front that mister Babazadeh (the person to contact me) was on a test drive would be back shortly. I waited... I waited... and I waited. The person who originally brought me in came back three times to check on me and see if Babazadeh had come by yet and nothing. I had waited beyond our reservation for him and nothing. I was annoyed to say the least. This man and his team contacted me four times within two days to make this meeting happen and then would not come out to see me. I decided to remove myself from the company completely as I felt beyond disrespected and told them to remove me from all forms of communication and that I would be taking my business elsewhere. I told him who I was suppose to meet with and what the situation was; which he then stated that he was just in the office right behind me and could get him for me. Sooo he was here and just decided not to come out to see me?? Obviously I opted out of seeing him and I truly am offended by the way they handled the situation. My schedule is chaotic and I blocked out an entire evening for him and he did not acknowledge me the entire time I was on the facility. I will never recommend this location or any other Hyundai relating back to the Russell Westbrook name again! More

My third Hyundai from this dealership I just bought my third Hyundai and second Sonata from this dealership. The service there has always been excellent. I bought all my cars from Frank Yu I just bought my third Hyundai and second Sonata from this dealership. The service there has always been excellent. I bought all my cars from Frank Yu. Frank is very professional and attentive and I can feel that he has the customer's best interest by heart. He's the reason why I trust this dealership so much and continue to be a loyal customer there. Thanks Frank! Love my Sonata :) More

Need Better customer service The way I was handled by the management and finance team caused tremendous stress. My first car buying experience was not a good one. The customer ser The way I was handled by the management and finance team caused tremendous stress. My first car buying experience was not a good one. The customer service experience from the management team needs extreme improvement. My sales person Robert was amazing! More

Satisfied Customer I was very happy with oscar he was great very helpful. Ritza was amazing got me out of there in a timely manner. I would recommend u visit here if u I was very happy with oscar he was great very helpful. Ritza was amazing got me out of there in a timely manner. I would recommend u visit here if ur looking for great customer service and a great car thank you More

The way to sell a car Q was very professional and knowledgeable about the car which made my purchase pleasant.. The car was ready promised and the operation was clearly exp Q was very professional and knowledgeable about the car which made my purchase pleasant.. The car was ready promised and the operation was clearly explained. Les More

The experience was very good and pressure free. I enjoyed buying the car from this dealer because I didn't feel pressured and it was an enjoyable experience. The process took a little long and we I enjoyed buying the car from this dealer because I didn't feel pressured and it was an enjoyable experience. The process took a little long and we also had to wait for the car after signing papers about an hour, which made it too long of a wait, however it was worth it as the car was very clean. More

A great car buying experience Everyone at this dealership was very professional and very relaxed. There was no pressure at all the car sold itself. I was very happy and my wife and Everyone at this dealership was very professional and very relaxed. There was no pressure at all the car sold itself. I was very happy and my wife and I are going to enjoy this vehicle I’m sure for years to come More